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Hertz to pay $168M to customers arrested due to Hertz’s false police reports

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Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#81

Post by Sakos »

geodel wrote: post #33
chickenpotpie wrote: post #7

Earlier quoted context omitted.

I hate this ridiculously unfair double standard. If someone costs a company money, we ruin their life. If a company ruins someone's life, we charge the company money. If a cashier at a fast food restaurant takes $30 from the register, they go to jail. If a company steals millions from their workers paychecks, we slap them with a tiny fine.

What is double standard? Who do you want to put in jail for this: front line employee? legal guy? finance guy? CEO? or all of them? Or is it just like "Some one need to go to jail, I just don't know or care who that will be and I do not have time for that" So as per example your example the guy who filed the report be sent to jail even though he was following company policy, though in this case made a mistake. How it…

There's likely a paper trail of various people talking about this policy and what to do about it. Based on that, directly fine or imprison the people responsible for decisions about the policy that lead to people being falsely imprisoned. It's really not that hard.

It's ridiculous that corporations can always absolve themselves and their executives of responsibility because "well, who would we punish" or equally spurious arguments.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#82

Post by Insanity »

CSMastermind wrote: post #57

I travel quite a bit for both business and personal reasons. This means I'm driving a rental car for 100+ days a year. I've tried all the major rental brands and Hertz is a terrible experience even when they're not calling the police on you by mistake. Their systems don't work quite right, there's a bunch of hidden fees, and their customer service is lacking at best. I swear by Enterprise and purchasing the extra ins…

I will +1 enterprise. Consistently had good customer experience with them.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#83

Post by dsfyu404ed »

gamblor956 wrote: post #61
jboy55 wrote: post #16

A long time ago I was in a relationship where my SO took my car and refused to give it back. I called the police to report it stolen and they said that since I had lent the car to her in the past, this was a case of someone not abiding by an agreement, and it was a civil matter and I would need to retrieve the car or a PI would. This was California, so other states probably have different laws, but I would have to th…

The police gave you bad information. California law does not have any sort of "prior use" exception to theft laws. Letting someone use a car in the past does not give them cart blanche to borrow it again without permission in the future. You ex stole your car. If they police did not do anything, the proper response would be to take your complaint of inaction to Internal Affairs or your local elected representative. A…

If you know where your stolen property is your best way to get it back is to let the police know you're on your way to get it back. They tend to react to that because while they DGAF about stolen property they really don't like what it would look like if "serious violence" ensued from them not acting.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#84

Post by jamies »

CSMastermind wrote: post #57

I travel quite a bit for both business and personal reasons. This means I'm driving a rental car for 100+ days a year. I've tried all the major rental brands and Hertz is a terrible experience even when they're not calling the police on you by mistake. Their systems don't work quite right, there's a bunch of hidden fees, and their customer service is lacking at best. I swear by Enterprise and purchasing the extra ins…

I have only rented with Hertz for about 20 years, and finally gave about after almost several bad experiences. Tried Enterprise on my first trip last week and was shocked at how much better it is.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#85

Post by pitaj »

xdennis wrote: post #70
pitaj wrote: post #48

Earlier quoted context omitted.

> Sending people to prison for committing crimes is "fucked up"? Unironically, yes. Prison is super fucked up. Prison time barely acts as a deterrent. It doesn't reform criminals. It has high costs for taxpayers. American prisons are entirely inhumane. Even heard of prison rape? Even violent criminals shouldn't have to endure what goes down in there. With modern technology, house arrest is far better. Even for extrem…

The primary reason to lock people up is punishment. It's crime and punishment, not crime and deterrence, or crime and reform, or crime and efficient use of taxpayers' money. Those are all nice-to-haves, but justice is an equal exchange of bad things done by you to bad things done to you.

I disagree. Punishment is not justice.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#86

Post by mjhay »

hedora wrote: post #78

Once we rented a vehicle from them with a flat tire. Also, it had been electronically limited so that it could not drive at freeway speeds. When I called customer support to deal with the issue, they hung up on me three times. (Typical conversation: - Sit on hold for 15-45 minutes - Hello, can I have your rental number? - 12345-XYZ - I told the fourth person I'd be issuing a chargeback and dumping the vehicle in fron…

Once I rented a Hertz car. A couple hundred miles from where I picked it up, the transmission died. I could only drive in first gear. After spending over an hour trying to get through, the person on the phone actually tried to get me to drive it back - 200 miles, in first gear, on freeways, at my expense.

I finally got it towed because I said I'd just be forced to abandon it.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#87

Post by ipaddr »

pitaj wrote: post #55
rtepopbe wrote: post #42

Earlier quoted context omitted.

It depends a lot on what kind of crime you're dealing with. This isn't a matter of teaching the executives of Hertz that no, they don't need to commit crimes to survive, and how to access alternative means of survival, and all that. They did this because they were greedy, lazy, and they knew they wouldn't suffer much for it. When you're dealing with white-collar sorts of crimes like this, deterrence is a thing.

Prison is not the right fit. If you want deterrence, make them pay directly towards the victims. Put them on house arrest. Put them on probation. Ban them from holding a managerial or executive role. There are plenty of alternatives that don't involve locking people in cells - and that are probably more effective a deterrent.

Different types of prisons exist. Prison reform should be the next big battle.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#88

Post by mrguyorama »

Lanolderen wrote: post #76
pitaj wrote: post #48

Earlier quoted context omitted.

> Sending people to prison for committing crimes is "fucked up"? Unironically, yes. Prison is super fucked up. Prison time barely acts as a deterrent. It doesn't reform criminals. It has high costs for taxpayers. American prisons are entirely inhumane. Even heard of prison rape? Even violent criminals shouldn't have to endure what goes down in there. With modern technology, house arrest is far better. Even for extrem…

I'll never understand how people in the US believe their prisons are "entirely inhumane". I see it surprisingly often. Every time I've seen a video about an US prison they understandably don't seem like nice places to be at but definitely liveable albeit boring.

There are so many reasons, like rampant rape, the near requirement in some prisons to join a gang to not get beaten up, $10 for a package of ramen in the shop, routine abuse of things like "solitary" by guards to harm people for fun, $3 a minute to call your family, and horrific situations where the warden is made responsible for planning food, and also given the rule that whatever they don't spend of the meal budget they get to personally keep, which results in inmates eating a slice of american cheese on two slices of bread twice a day for most days.

The punishment of prison should be entirely limited to losing your independence and the dignity that comes with it. It should literally be like childhood "time out". These are still human beings and we owe it to them to treat them like people, they just need to be silo'd off from society for a bit sometimes.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#89

Post by mi100hael »

Insanity wrote: post #82
CSMastermind wrote: post #57

I travel quite a bit for both business and personal reasons. This means I'm driving a rental car for 100+ days a year. I've tried all the major rental brands and Hertz is a terrible experience even when they're not calling the police on you by mistake. Their systems don't work quite right, there's a bunch of hidden fees, and their customer service is lacking at best. I swear by Enterprise and purchasing the extra ins…

I will +1 enterprise. Consistently had good customer experience with them.

+2, and National which is owned by Enterprise and allows you to just walk into the garage, get in a car, and drive out. It's the most painless process in the industry.
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