81–90 of 152 posts
I am very sad to hear that this happened to you. It must’ve been absolutely maddening to be unable to talk to a human being as your business was destroyed.
> I wish I chose AWS. Well... AWS has better support IMO (like actual people you can talk to). But I still chose to not tie myself to any of these platforms for anything critical. It requires additional upfront effort, but I can migrate all my applications off of AWS in a moment. There is no easy way around Google and Apple when it comes to your app staying available, but I am trying to minimise any chances I could b…
GCP is not going to be a thing in a few years. Why would anyone pick GCP at this point with all the horror stories coming out of there? Yes, support is hard, yes it's expensive, yes it takes time. But at the end of the day this is how you make or break the trust of your customers.
Sigh. It's now been [0] days since the last "My [business | e-mail | critical thing] depended entirely on a single service with no backup, I got suspended, and now I can't do my [business | e-mail | critical thing]!" story. I do sympathize, and the right fix is for these services to have better support, but come on... These stories happen so often and get ample press. They should not be surprising. Please stop doing…
are you supposed to write your own firebase? develop your own android? yes, OP learned a hard lesson about Google, but that does not mean that you cannot build stuff using just one provider. you need to do your due diligence of course. You need to have a plan, of course. But the cost of doing this on 2 platforms skyrocket. And especially for a small player the multi-cloud, massive investment is just not an option.
Yeah, that sounds about par for the course for Google. I don’t understand why anyone would ever choose them for anything critical. Free support for AWS is better than anything Google has (at least based on my reading, for obvious reasons I have no first-hand experience).
Everyone praises their managed kubernetes offering. I have no experience with it, but if you ask people around, everyone prefers GKE to alternatives. That might be one reason.
Google - “What kind of cloud would a clown make?” I just can’t fathom Google’s inability to sort this out. They’ve been the laughing stock of serious cloud business for years.
Hi, I am sorry that this is happening to you. Please send me your info to my corp email - rygar@google.com - I'll do my best to help.
That sucks. I don't like Amazon as a company, but AWS support is great. A couple of times in the past I've made some complaint about them on Twitter, and a rep has actually reached out and helped resolve the issue. And I'm a tiny fish, with monthly bills under $10.
It's like playing russian roulette with your infra. Google Roulette.
> I wish I chose AWS. Well... AWS has better support IMO (like actual people you can talk to). But I still chose to not tie myself to any of these platforms for anything critical. It requires additional upfront effort, but I can migrate all my applications off of AWS in a moment. There is no easy way around Google and Apple when it comes to your app staying available, but I am trying to minimise any chances I could b…
Then you are probably not doing "cloud native" development using their proprietary SDKs, so probably just running some EC2 (virtual machine) instance and RDS (database) instance. That is about the most expensive way you can use the big-tech clouds, at that point you might as well move to the smaller hosting providers like Linode.
Even if its hard, your business should have a strategy for coming back up when a critical vendor cancels your account. Not being able to survive a cloud vendor cancelling you is the 21st century equivalent of not having any backups.
You still need to have backups, even in the 21st century. Being brought down by a single vendor is poor engineering.