81–90 of 175 posts
I didn't expect to learn much from this article - but it actually really resonated with me. I often am responsible for purchasing decisions and found much of the advice to sales reps really insightful. (1) The number one thing that bothers me is when I reach out to a company to explore their product and I get scheduled with a BDR who's sole job is to "qualify" me as a lead. I know BDRs are in a tough spot - but if yo…
> In most sales orgs, calls are being recorded by Zoom, > Gong or Chorus. To my surprise these calls are littered > with countless discussions of health. IMHO that sales calls are recorded is the bigger issue. People talk about their health in video chat because they feel it's a private conversation. I wouldn't shame people for talking about private matters but rather question why 1000 sales calls were (long-term?) r…
Sales calls are recorded for a number of reasons. Most of them good for the customer. You should be happy people want them recorded it means they care
Earlier quoted context omitted.
These calls exist because companies have learnt from wasting their time talking to people who can't afford it, aren't the decision maker and aren't interested in purchasing any time soon. The conversion rate of the sales profession is really low, and it can easily get an order of magnitude worse without qualification.
They’re still talking to them. They’re just wasting everyone’s time.
Another “I did x so you don’t have to” post.
https://fire.posthaven.com/hhQ0kYwTXbwhUFxjAqQu8IlT
Let me if I should do more of these publicly.
Earlier quoted context omitted.
Often BDR calls don’t even focus on if the product is a good fit - it’s “how much budget do you have?” “Are you the decision maker?” “When are you looking to make a purchase?”. That’s, frankly, a waste of time for me. It’s one thing to have an initial call to show off core functionality and see if there’s a good fit - but if the focus is just trying to determine how much money I have, then it’s going to leave me fair…
These calls exist because companies have learnt from wasting their time talking to people who can't afford it, aren't the decision maker and aren't interested in purchasing any time soon. The conversion rate of the sales profession is really low, and it can easily get an order of magnitude worse without qualification.
At this point I strongly disfavor companies that do not publish their retail prices. everyone from Microsoft to SpaceX can do it, there is ZERO excuse for companies not doing it today
> In most sales orgs, calls are being recorded by Zoom, > Gong or Chorus. To my surprise these calls are littered > with countless discussions of health. IMHO that sales calls are recorded is the bigger issue. People talk about their health in video chat because they feel it's a private conversation. I wouldn't shame people for talking about private matters but rather question why 1000 sales calls were (long-term?) r…
I would NEVER do that. Outside of generics like "I went to the beach for vacation" I do not even talk about health or deeply personal things with co-workers I have worked with for over a decade. let alone some random salesperson I just meet.
It is crazy.... of course I have no social media presence under my own name, and can not even conceive of posting my life on said social media growing up in the 80's in grained into me that desire for anonymity
Earlier quoted context omitted.
Often BDR calls don’t even focus on if the product is a good fit - it’s “how much budget do you have?” “Are you the decision maker?” “When are you looking to make a purchase?”. That’s, frankly, a waste of time for me. It’s one thing to have an initial call to show off core functionality and see if there’s a good fit - but if the focus is just trying to determine how much money I have, then it’s going to leave me fair…
These calls exist because companies have learnt from wasting their time talking to people who can't afford it, aren't the decision maker and aren't interested in purchasing any time soon. The conversion rate of the sales profession is really low, and it can easily get an order of magnitude worse without qualification.
I didn't expect to learn much from this article - but it actually really resonated with me. I often am responsible for purchasing decisions and found much of the advice to sales reps really insightful. (1) The number one thing that bothers me is when I reach out to a company to explore their product and I get scheduled with a BDR who's sole job is to "qualify" me as a lead. I know BDRs are in a tough spot - but if yo…