Earlier quoted context omitted.
I’m just going to add that it looks like this is some kind of Slack hasslebot dystopia. They want all conversations in public so they can data mine them? From the home page, > Teamplify | Hey @anna.austin, we haven't seen updates for PROJ-716 since Thursday, July 19. Could you please add a comment there summarizing your progress as of today.
Chat clients as TPS devices. Wonderful.
Why public chats are better than direct messages
81–90 of 139 posts
Re: Why public chats are better than direct messages
#82Earlier quoted context omitted.
Yes, if you have a team, the team should discuss work progress, discoveries and problems in a shared space that is accessible by other team members. If conversations about the work itself happen in silos because someone is not comfortable, you're doing it wrong because you're fixing the symptom instead of the cause.
What if the “cause” is deeper than your influence can reach? What if addressing the “cause” is a multi-year endeavor? Do you send the idiosyncratic team member home and forgo what they’d otherwise bring, or do you adapt your process to make the most of the team you have? It’s great to have ideals to reference, but you miss a lot when you hold onto them as rules.
Re: Why public chats are better than direct messages
#83As I read this, I got the sinking feeling that I'd read it all before. But then I realised, it's just another case of someone thinking that their specific solution is best, solely on the basis that it worked for them, in their specific circumstances. But here's the thing: every group is different, has different needs, and will respond differently to different styles of communication. Some people (especially people no…
I’m just going to add that it looks like this is some kind of Slack hasslebot dystopia. They want all conversations in public so they can data mine them? From the home page, > Teamplify | Hey @anna.austin, we haven't seen updates for PROJ-716 since Thursday, July 19. Could you please add a comment there summarizing your progress as of today.
Re: Why public chats are better than direct messages
#84This is why, when a colleague has a question about a pull request, or my feedback on THEIR pull request, I push us to have the discussion in the PR comments, instead of the pernicious "I just have a few questions, it will only take a few minutes" that always adds up to more time and attention than people claim. There ARE often situations where opening a synchronous communication channel is necessary, but even then, y…
When it's just async written messages, I'm constantly only able to say 1/10th of what's on my mind only for it to be misunderstood by the other person hours later. Sure you can blame it on me for being poor at written communication but I'd argue the other person is always just as bad too. They just think it's the other person and not them.
Re: Why public chats are better than direct messages
#85I've found that people like to DM me when they're asking a question they should already know the answer to, and they like to message me in public when they're accusing me or telling me to do something. They DM me or publicly message me depending on what's most convenient for their public image.
Re: Why public chats are better than direct messages
#86The example with feeling comfortable asking trivial questions hints at a common theme of successful teams: psychological safety. If you are interested in learning more on it here are a few resources! 1. Project Aristotle - A study from Google https://rework.withgoogle.com/print/guides/5721312655835136/ 2. Good to Great had a couple chapters touching on safety, but also making company information easy to access. http:…
Re: Why public chats are better than direct messages
#87As I read this, I got the sinking feeling that I'd read it all before. But then I realised, it's just another case of someone thinking that their specific solution is best, solely on the basis that it worked for them, in their specific circumstances. But here's the thing: every group is different, has different needs, and will respond differently to different styles of communication. Some people (especially people no…
Also worked at a company that encouraged people into public channels for inter-team communication and into team channels for anything useful to your team, but didn't have obnoxious rules around it. Also allowed private team channels. Worked perfectly, everyone felt comfortable talking to just their team in the private channels, and everyone searched Slack for old technical answers all the time because they were actually there, which is about as close to proof it worked as you can get.
Also there should be a buddy for all new hires and you should get a month or 3 of DMs with them because asking every dumb new-person question in public is tough for introverts.
Re: Why public chats are better than direct messages
#88As I read this, I got the sinking feeling that I'd read it all before. But then I realised, it's just another case of someone thinking that their specific solution is best, solely on the basis that it worked for them, in their specific circumstances. But here's the thing: every group is different, has different needs, and will respond differently to different styles of communication. Some people (especially people no…
Re: Why public chats are better than direct messages
#89Earlier quoted context omitted.
I hate that idea. If I criticise an idea in public, and I'm wrong in my criticism, then five other people will immediately correct me. Or provide nuance and perspective I miss. Also with private criticism, any decision tends to gravitate toward the opinion of the highest paid person. If the debate happens in public, everyone has more of an equal chance to be heard. ---- Edit: almost forgot! Private criticism also lea…
This is the biggest part of life that people just don't get and has always bothered me. I can't stand people that are always-positive and nice all the time. I know they are lying and holding stuff back --- but what? I'd rather be friends with someone honest than nice. At least I know what they are thinking, and thus actually know them. Some people would rather just go through life in a mask and insist everyone else w…
Re: Why public chats are better than direct messages
#90As I read this, I got the sinking feeling that I'd read it all before. But then I realised, it's just another case of someone thinking that their specific solution is best, solely on the basis that it worked for them, in their specific circumstances. But here's the thing: every group is different, has different needs, and will respond differently to different styles of communication. Some people (especially people no…
I'm curious what sorts of groups/contexts working together wouldn't benefit from this. I'm having a hard time coming up with examples. If we're assuming that group activity means people that are all working on the same product, I can't see an argument for DM's and private conversations.
It’s like having drinks at a bar solo, talking to people next to you (a bit more reserved, avoiding specific topics) vs. having drinks with a close friend. I don’t mind if someone listens to my private conversations with my friend, but the direct audience is different.