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Jabra denies support for Elite 85t Bluetooth earbuds on computers

news.ycombinator.com

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Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#81

Post by smoldesu »

dwighttk wrote: post #53
HKH2 wrote: post #37

Earlier quoted context omitted.

Well, I've never got any non-Apple phones/computers to work with Apple phones/computers using Bluetooth.

How many have you tried? I’ve never had any non-Apple phones/computers not work with Apple phones/computers using Bluetooth.

Quick aside: there are a lot of wireless headsets that simply suck on MacOS. I have a pair of Sony XM4s that I can run with 990kbps audio on Linux that are stuck at 330kbps, barely connect half the time and auto-open Apple Music every time they connect for some godawful reason. I think Apple's desktop audio experience is getting really so-so. Pretty much their only advantage is CoreAudio at this point, and even that's shaky when you compare it with the likes of PipeWire...

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#83

Post by grishka »

jpollock wrote: post #77
grishka wrote: post #73

And then people keep asking me why I have trust issues with wireless tech. A 3.5mm jack just works, with everything, every time, all the time, regardless of any outside factors.

Tell that to my linux desktop which keeps losing track of the 3.5mm jack audio output. I keep having to reset it and fiddle with it every reboot.

No post body was provided.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#84

Post by smoldesu »

Godel_unicode wrote: post #60
Bilal_io wrote: post #56

Earlier quoted context omitted.

I was going to recommend the Sony WH-1000XM4 (which are more expensive). But I wanted to Google Linux support first and I ran into this discussion on Reddit [0], it sounds like the issue is not with the headphones (any BT headphones you choose) but with Pulse Audio. https://www.reddit.com/r/sony/comments/jght5s/sony_wh1000xm4...

A problem with Linux support for Bluetooth audio? Say it isn't so! I don't understand why people are surprised that using Bluetooth devices on Linux frequently requires "their custom software". This is why.

On the flip side, Linux audio supports things that MacOS and Windows do not. Do you have 990kbps LDAC running on your desktop? Probably not if you aren't on Android or Linux. With PipeWire, I feel pretty comfortable saying Linux has Mac and Windows beat with wireless audio compatibility. Yes, Pulseaudio/ALSA and Jack kinda suck. That's a pretty dead horse to beat when you consider the offerings on... other platforms.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#85

Post by dwighttk »

HKH2 wrote: post #71
dwighttk wrote: post #53

Earlier quoted context omitted.

How many have you tried? I’ve never had any non-Apple phones/computers not work with Apple phones/computers using Bluetooth.

Two or three. I couldn't get file transfers to work. It was a little while ago.

Gotcha. I’ve not tried that many either, and occasionally it took some wrangling, but it’s always worked. (Also I may be forgetting a time when I tried but succeeded using something besides Bluetooth)

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#86

Post by smoldesu »

benchaney wrote: post #40
sto_hristo wrote: post #38

Earlier quoted context omitted.

Have you tried Sony WF-1000XM4? I currently have them and have had 0 issues with them so far. Bluetooth connectivity is great and i regularly switch them between a linux laptop (used for meetings, slight media) and android phone (calls, music).

Thanks for the recommendation! I'll definitely look into them.

+1 for the Sony XMs, doubly so if you're on a Linux machine. These things "just work" as well as the Bluetooth adapter you have on the other side. Connection is easier than literally any other Bluetooth peripherals I've used.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#87

Post by aaaaaaaaata »

Bud wrote: post #42
sudosysgen wrote: post #30

Earlier quoted context omitted.

You don't tell them it's Android-x86 until you get escalated, I suppose.

At which point they'd say "Android-x86 is not Android" and hang up.

Ironically, AOSP has an x86 build target.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#88

Post by encryptluks2 »

grishka wrote: post #83
jpollock wrote: post #77

Earlier quoted context omitted.

Tell that to my linux desktop which keeps losing track of the 3.5mm jack audio output. I keep having to reset it and fiddle with it every reboot.

Quoted post unavailable.

Audio has worked great on Linux for a while. Pulse Audio improved a lot, and now Pipewire, pretty much everything just works.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#89

Post by rincebrain »

Yeah, I got burned by this "philosophy" when I found their Elite 85h full headphones wouldn't play with anything but a very specific subset of my devices (my Android phone, amusingly, not among them) and tried to complain.

They do sell a dongle to make this work, and more generally I have heard you can use things like the Creative BT-W2/W3 to make Bluetooth devices that don't play well with whatever chipset/driver mess you have play well - because they just show up to the OS as a generic soundcard and don't mention the word Bluetooth to anything the OS can see, and their implementation, unlike many software/hardware vendors', _works_ robustly. But I have not personally tried it, yet.

(I'm still using the 85h for some things because the set of {USB-C charging, good noise cancelling, does not break with strange bugs in a week} headphones is much smaller than you might hope, but not for more general use.)

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#90

Post by mtVessel »

That's such shit. Companies that pull nonsense like this shouldn't be allowed to market their products. If you're in the US, try contacting the FTC.

I have the Elite 85t and it works fine with my Android phone and both my Dell Win 10 machines, so it may be a Mac issue. No excuse for their shitty behavior, but I'd research Mac-specific BT fixes.

Or it could be an issue with the button functionality. Try disabling button actions for calls in Sound+.

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