The amount of calls that come to the helpdesks around the world, that are caused by people not knowing anything about Word/Excel is astounding. In the old days of office applications you needed to know all the keystrokes and macros and control codes. Remember the keyboard overlays you could buy for each word processor/spreadsheet? You basically had to be an expert to be proficient. Then they went and dumbed it down,…
Haha, never go work in a public library or at a school/college, especially in a poor area. The amount of times I had to tell some poor student near tears that their professor/school/work/whoever had effed up was too high.