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Business Essentials

apple.com

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Re: Business Essentials

#81

Post by Damogran6 »

supernovae wrote: post #74

I wish they had a better MDM for kids... All I want to do is ensure that NextDNS is installed/forced and that they can't remove it. Somehow, if you block store, block adding apps and block removing apps and hide the icons, kids still figure out how to remove the damn thing and the only thing you can do to block it is set a 1 minute time limit (why can't you set 0 minutes? wtf apple?) and hope they don't stay up until…

I figured, when my kids were a certain age, that if I took that route, they'd ALWAYS get around whatever control I put in front of them. Either at home, or at school or at a friends house.

Told them there was stuff on the internet that could harm them, that there was stuff they could NOT unsee.

They're 18 now, the results of the science experiment are still out, but they seem to have turned out okay.

Re: Business Essentials

#82

Post by PinguTS »

roody15 wrote: post #70
nlh wrote: post #60

So just to make sure I'm reading this correctly (this is not my area of speciality so bear with me): This is Apple-hosted MDM, yes? I took a brief spin through this world on a consulting project a few years ago and I found it SUPER weird that Apple didn't do this already. You had to do this weird dance between Apple Business Manager and the MDM solution (we ended up with SimpleMDM but looked at a bunch). I kept sayin…

Agree I manage 500+ Apple devices and have been in disbelief that Apple recommends using JAMF to manage their own devices. I use profile manager included with the Server App of MacOS and it is functional but limited in scope. I have expressed for years frustration that Apple recommends using MDM/ profiles to manage their devices … and then doesn’t even really offer an enterprise version of the software. Google by con…

For me this "offer" sounds like that the Sever app with the includes Profile Manager now basically becomes obsolete and will not anymore supported.

That will become an expansive solution for small business like the one I manage with 15 employees.

Re: Business Essentials

#83

Post by criddell »

chrisseaton wrote: post #65
stefan_ wrote: post #52

Earlier quoted context omitted.

Make an appointment 2 weeks from now, go there to hand it in, return in another 2 weeks to be handed a refurbished machine with your data gone? Sorry to say, that's not competitive with what other vendors offer as business support.

> Make an appointment 2 weeks from now, go there to hand it in, return in another 2 weeks to be handed a refurbished machine with your data gone? Every time I've visited an Apple store with a problem I've left within 30 mins with either it fixed or a replacement. What you're describing sounds more like the traditional Dell or HP approach! One of the best things about Apple is being able to visit a store in almost any…

My daughter's Alienware laptop had a keyboard problem. Contacted support over phone and it went nowhere. Contacted support via Twitter and after a bit of back-and-forth they scheduled a next-day on site repair in Toronto even though we live in Texas (where the computer was purchased).

Re: Business Essentials

#84

Post by ryanianian »

supernovae wrote: post #74

I wish they had a better MDM for kids... All I want to do is ensure that NextDNS is installed/forced and that they can't remove it. Somehow, if you block store, block adding apps and block removing apps and hide the icons, kids still figure out how to remove the damn thing and the only thing you can do to block it is set a 1 minute time limit (why can't you set 0 minutes? wtf apple?) and hope they don't stay up until…

The "at your own peril" strategy is effective for some.

Or go the panopticon route: "I have software on the router that can see everything you do, but I don't usually look at it."

Re: Business Essentials

#85

Post by kube-system »

rbanffy wrote: post #73
jonathantf2 wrote: post #41

On-site repairs sounds interesting, although their computers are all glued together and every component is soldered to the board so I have no idea how they'll manage that.

Watching the Apple employee come to the office to repair a glued together MacBook Pro can have an extremely high entertainment value.

> Onsite repairs apply only to some iPhone models and are subject to availability in specific cities.

Re: Business Essentials

#86

Post by pavs »

barelysapient wrote: post #5

2TB of storage for $12 a month? Plus the multi-device management options? Sign me up.

Google One has 9.99/ month for 2TB Option. Which also comes with a VPN.

If Price is the differentiator, I think google provides the best value, but also provide additional services with their storage plans.

Re: Business Essentials

#87

Post by EvanAnderson »

chrisseaton wrote: post #65
stefan_ wrote: post #52

Earlier quoted context omitted.

Make an appointment 2 weeks from now, go there to hand it in, return in another 2 weeks to be handed a refurbished machine with your data gone? Sorry to say, that's not competitive with what other vendors offer as business support.

> Make an appointment 2 weeks from now, go there to hand it in, return in another 2 weeks to be handed a refurbished machine with your data gone? Every time I've visited an Apple store with a problem I've left within 30 mins with either it fixed or a replacement. What you're describing sounds more like the traditional Dell or HP approach! One of the best things about Apple is being able to visit a store in almost any…

I can't speak to the Apple store, but I do have years of experience with on-site repairs for both Dell and HP.

Both Dell and HP business on-site repair service is really good (though I prefer Dell to HP). Depot warranties for consumers are horrible, no matter the company. I've been advising friends and family to purchase business-oriented equipment and pay for on-site warranties (for the intended duration of the lifetime of the product). It makes life ridiculously easier.

Consumer warranties on PCs are universally awful in my experience.

Re: Business Essentials

#88

Post by rbanffy »

hda111 wrote: post #79
rbanffy wrote: post #73

Earlier quoted context omitted.

Watching the Apple employee come to the office to repair a glued together MacBook Pro can have an extremely high entertainment value.

The newer MacBooks have easy repairable battery and connectors.

I was being facetious.

Re: Business Essentials

#89

Post by TakuYam »

hda111 wrote: post #79
rbanffy wrote: post #73

Earlier quoted context omitted.

Watching the Apple employee come to the office to repair a glued together MacBook Pro can have an extremely high entertainment value.

The newer MacBooks have easy repairable battery and connectors.

True but how often is the battery the issue in an enterprise environment? In my experience devices are seldom in circulation long enough that they require a battery swap.

Port damage and clumsy or messy employees are far more likely to cause issues.

Re: Business Essentials

#90

Post by radicaldreamer »

supernovae wrote: post #74

I wish they had a better MDM for kids... All I want to do is ensure that NextDNS is installed/forced and that they can't remove it. Somehow, if you block store, block adding apps and block removing apps and hide the icons, kids still figure out how to remove the damn thing and the only thing you can do to block it is set a 1 minute time limit (why can't you set 0 minutes? wtf apple?) and hope they don't stay up until…

Kids will be kids...
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