Earlier quoted context omitted.
> Need to run on-prem, it's mostly the wiki-like features I'm interested in. Since you are looking mostly for the wiki part there is Dokuwiki which is magnitudes better at being a wiki . Remember, wiki is derived from the Hawaiian word for quick or something to that effect and whatever Confluence is it isn't quick. Don't know how well it will hold up under scrutiny if black hats gets a reason to swarm over it, but un…
For a non-technical user group you likely want something more WYSIWYG than Dokuwiki.
I mean: ux discussions often feels like they assume users are a separate species somewhere between ordinary humans and chimps when it comes to intelligence.
I have some experience with training users and I have only given up once.