Earlier quoted context omitted.
Learn. That's what I did. The issue is that many designers and engineers loathe Usability and Accessibility people (like Jakob Nielsen and Don Norman). For me, it all started with Don Norman's excellent book The Design of Everyday Things [0] (nee The Psychology of Everyday Things ). Reading that book changed the way that I view the world. I can't walk through a door, anymore, without evaluating its affordances and us…
(Tantacrul Here) It's true that there often exists a clash between designers and those who champion accessibility standards. IMO, this is normally because the designer in question hasn't enough experience working on software. Speaking for myself? I designed the accessibility features in Paint 3D while at Microsoft. I was in charge of accessibility of another Microsoft Studio that worked on Hololens software. For Muse…
You mention in the video that the next steps will involve interviewing users and developers to find out more about the software usability and potential issues / fixes. Could you make this whole process and the results public, such that other OSS can benefit from this kind of usability analysis?
There are indeed many resources out there about this sort of process, but I think it would be great to see an expert long-form explaining how they take the interview results and convert them into actionable goals in order to improve the user experience.