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AWS Cognito is having issues and health dashboards are still green

status.aws.amazon.com

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Re: AWS Cognito is having issues and health dashboards are still green

#81

"I want to have an AWS region where everything breaks with high frequency..."[0] discussed here [1] [0] https://twitter.com/apgwoz/status/1292519906433306625?s=20 [1] https://news.ycombinator.com/item?id=24103746

Isn't that just called us-east-1?

Re: AWS Cognito is having issues and health dashboards are still green

#82
post #33
post #25

Can anyone explain why status pages are so difficult. Theres even statups like status.io dedicated to this one thing. It really does seem that anytime there is an outage more often than not the status page is showing all green traffic lights. Making it redundant as a tool to corroborate whats happening. How did AWS status page compare with status.io/aws?

It is kind of perplexing that AWS dogfoods its own status page. I remember during the massive S3 outage a few years ago that their status page remained green almost the entire time because the red/green/blue icons for the status was stored in... wait for it... S3. You'd think they would have learned from that.

> It is kind of perplexing that AWS dogfoods its own status page.

> You'd think they would have learned from that.

They did.

The page has been updated numerous times since the start of this incident.

Re: AWS Cognito is having issues and health dashboards are still green

#83

> This is also causing issues with Amplify, API Gateway, AppStream2, AppSync, Athena, Cloudformation, Cloudtrail, Cloudwatch, Cognito, DynamoDB, IoT Services, Lambda, LEX, Managed BlockChain, S3, Sagemaker, and Workspaces. Well, this is a major outgage

We're also seeing issues with FarGate ECS -- the task we had with auto-scaling scaled down to 0. The one we had with a fixed number of workers is fine.

Re: AWS Cognito is having issues and health dashboards are still green

#86
Cognito is one of the most frustrating AWS services I have to work with, it is almost, but not quite, entirely unlike an SP.

We're using it to federate customer IDPs through user pools, but this ends up with customer configs being region specific.

Has anyone figured out how to set up Cognito in multiple regions without the hijinx of having the customer setup trusts for each region? Not to mention, while multiple trusts are I think possible with ADFS (not that I've tested it), I'm pretty sure that Okta doesn't support multiple trusts, so regardless of how many regions, we'd still be SOL there...

Re: AWS Cognito is having issues and health dashboards are still green

#87
post #73

Isn't it common practice to host your status board on someone else's infrastructure? In 2017 there was an S3 issue that supposedly affected their ability to post. I believe they said that they were updating how they posted to the status board so that there would no longer be a dependency on S3. Well, I guess whatever they're dependent on now broke.

That day was a nightmare for a lot of people - it wasn't just S3 that went down, it was like all of US-EAST. Luckily my company decided against multi-az for the cost savings so I spent all day firefighting.

So what’s the cost breakdown? Did they make the right decision?

Re: AWS Cognito is having issues and health dashboards are still green

#88
post #31
post #19

Earlier quoted context omitted.

wah wah wah, my boss is chewing my ear out cuz I can't explain to him that it's a vendor (AWS) outage host on-premise then, and deal with power outages, and infrastructure management, and failing hardware shit happens, drink a coffee and sit back for 30 mins

You've missed the point entirely, bravo

Ughh, he claims to have been scammed by AWS because their services are having an outage, and I'm missing the point?

This stupid hyperboles need to be shot down. I'm sick and tired of the victim mentality and hyperboles. Every time something inconvenient happens, people scream and shout at the top of their lungs like the world has wronged them.

NO, YOU DID NOT GET SCAMMED BY AMAZON BECAUSE THEY HAVE A SERVICE OUTAGE.

Simple as that. People need to calm down and stop acting like the world owes them something. Unforeseen events happen. Take a breath, no one scammed you. If you have an SLA and contract, follow the steps and process to get reimbursed. Anything more is just worthless bickering and victim mentality complaining.

Re: AWS Cognito is having issues and health dashboards are still green

#89
post #74

Earlier quoted context omitted.

They do exactly that already. https://aws.amazon.com/legal/service-level-agreements/

Yes but only if you initiate a claim and follow their steps. Check out these onerous terms: Credit Request and Payment Procedures To receive a Service Credit, you must submit a claim by opening a case in the AWS Support Center. To be eligible, the credit request must be received by us by the end of the second billing cycle after which the incident occurred and must include: 1. the words “SLA Credit Request” in the su…

> Yes but only if you initiate a claim and follow their steps. Check out these onerous terms:

There's most likely a reason for this.

Like, maybe in the past AWS customers have tried claiming for SLA credits for incidents that didn't impact them, in order to reduce their bill.

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