Earlier quoted context omitted.
This blog post touches on the topic (highly recommended read): https://blog.erratasec.com/2020/07/how-ceos-think.html > Outside consultants often end up saying the same thing you do, but are trusted whereas you are not. CEOs listen to the outsiders because they have no hidden political agenda.
The one time in my career that I worked with management consultants, I wasn't all that impressed. The partner and one of the associates were sharp enough. The other associate was not. That said, they created a big fancy spreadsheet that kept the business planning people happy and basically validated what we had been telling senior management. I'm not sure that's bad though. Having been, at a later time, an IT industr…
3rd party validation of a biased party's proposal is a valuable product.
Less good is when the "validation" is just for show, like hiring Ivy League grad consulting just because of the aura of the name.