Are fake listings a problem? Absolutely. But is it the primary issue? I'm not so sure. It seems like Amazon is doing all sorts of things but not actually addressing the root -- inventory co-mingling + sketchy 3rd party sellers that can come back overnight. Simply ending inventory co-mingling would likely handle a substantial portion of counterfeits since Amazon is sourcing their stock through standard channels. Amazo…
>Amazon is sourcing their stock through standard channels. This just isn't true. There's been plenty of lawsuits alleging that Amazon themselves sourced counterfeit product. Their supply chain for many products is not necessarily better than third party sellers.
It wasn't counterfeit (I don't think anyone is ripping off high-end TI calculators, and it also came with a license key for the computer software), but I believe it was intentionally incorrectly sold. It came in a blister pack and the paper insert inside plastic indicated it was the CAS model, but the calculator itself was the non-CAS model - in other words, aside from having the non-CAS calculator in the box, it was exactly identical to the CAS model as you would buy from a store.
Maybe TI mixed up their stuff but I doubt that; by that time I had already heard of Amazon selling counterfeit items and as you said there have apparently been lawsuits for this.
About a year later I had the exact same issue occur with another item - sold by Amazon, but fake, but got the right one after a return. Can't remember what it was though.