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A cold outreach strategy that works

patrickrivera.co

81–90 of 135 posts

Re: A cold outreach strategy that works

#81
post #72

Earlier quoted context omitted.

How do they generate business then, if not cold outreach? I don't mean it as a gotcha, I'm genuinely curious. I suppose you could say inbound leads, but I don't really believe that's a significant % of revenue, and anyways HN seems to hate marketing. The gun analogy doesn't really work man, having salespeople isn't really predicated on what other companies are doing or not doing

> How do they generate business then, if not cold outreach? There are tons of ways to get warm interest, whether that's permission to email, a conversation with a salesperson, or a request for more info. Some obvious examples are content marketing (with a way to provide your email for a mailing list and/or account), trial downloads, product tours/webinar registrations, trade show booths, and user group sponsorships.…

With the exception of trade shows, I call that 'marketing' though, that's an entirely different department. Everything else you've mentioned does not fall into the sales/BD category. Which is fine, I know some companies do not have or need a sales staff at all- I'm just commenting on the ones that do. If they have sales or business development in their job titles, they are probably reaching out to strangers a decent amount.

You don't really need outbound sales folks for B2C, but 95%+ of the time you do for B2B/enterprise

Re: A cold outreach strategy that works

#83

I wonder if the people that are condescending about Patrick's effort have ever done cold outbound prospecting and sold anything in their lives. But who am I to make assumptions... Patrick, great job for: 1) trying something different and being persistent and polite, but not annoying 2) reaching your objective, and 2) documenting it in a post. You've got the result on your side, and you found one possible way to get t…

> I wonder if the people that are condescending about Patrick's effort have ever done cold outbound prospecting and sold anything in their lives. But who am I to make assumptions...

I'm sure cold outbound prospecting is very hard and has a non-zero success rate.

The fact that it might be hard for the person doing it doesn't mean it's not an unwelcome intrusion for the rest of us.

Re: A cold outreach strategy that works

#84
post #82

> In dating, "no" always means "no". But in sales and recruiting, “no” doesn’t always mean “no”. What does say "no" in sales and recruiting ?

> The price of the car is $2000, are you interested?

> No

> The price of the car is $500, are you interested now?

> Yes

Re: A cold outreach strategy that works

#85

It's a non scalable outreach tactic. It's not a strategy. Yes it has a good chance to work, if you are willing to spend hours researching your target, hours producing free content for that target, and insisting until the target gives up and give you what you want.

It doesn't have to be scalable when it only has to work once.

Re: A cold outreach strategy that works

#86
post #14

Earlier quoted context omitted.

Spam like this earns an immediate "remove all email addresses from your lists @ourdomain.com and let me know that you are suppressing them from your future mailings", ccing your mail provider's abuse address. The second mail gets your domain blocked and I tell your provider they're on notice. Some of us still take spam seriously.

I recognize we start from different places on this, but unrequested email does not necessarily equal SPAM. We had a guy a few months ago who threatened all kinds of litigation and reporting etc. when we reached out cold. At the same time, one of his colleagues responded with interest and just before Christmas their company signed a 5-figure annual deal with our client to provide an endpoint security solution they nee…

It's spam. Using templates to automate mass sending of cold (read: unsolicited) emails is the definition of spam. Not all unsolicited emails are spam, like in the original article, but the article in that comment is demonstrating how to blast spam.

I've previously been in the position of having to review all spam (and other unwanted or suspicious emails) reported by employees at a large company. Every day. I've seen thousands of different spam messages that are essentially indistinguishable from this.

It's all the same. It's all spam. People don't like your spam. Most of them report it, and then people like me have to look at it every day, and nearly all of the rest of them delete it. Some tiny, tiny percentage will reply, but that's exactly how the viagra spammers work, too. They need to send massive volumes because the percentage that click or reply is so miniscule, and then the percentage of those who make a purchase are also miniscule.

I recommend finding something different to do with your career or life if your career or life is just spamming as many people as possible to try to convince them to do something they don't want to do. At the end of the day, is this truly what you want your infinitesimally small fraction of existence to be composed of?

Re: A cold outreach strategy that works

#88
post #72

Earlier quoted context omitted.

> have you ever in your professional career worked for a company that employed salespeople? Yes. > Do you understand that they mostly do cold outreach to generate revenue? No, they do not. > If all the salespeople were to disappear overnight, what would happen to company revenue and how many people would lose their jobs? The point you're illustrating is that in a world where some companies have sales people, all comp…

How do they generate business then, if not cold outreach? I don't mean it as a gotcha, I'm genuinely curious. I suppose you could say inbound leads, but I don't really believe that's a significant % of revenue, and anyways HN seems to hate marketing. The gun analogy doesn't really work man, having salespeople isn't really predicated on what other companies are doing or not doing

Didn't see it as a gotcha! Love the curiosity :)

I can only speak for the businesses I have been involved in (software, product marketing for software, marcomms, real estate), but cold outreach -- if done at all -- would be the longest of long tails: low conversion, increasingly high maintenance (esp. because folks like me send petulant ICO/GDPR subject access requests to clog up organisations sending unsolicited emails).

So speculative cold outreach is crazy inefficient and frankly not on-brand for most companies (yes, eastern European outsource software teams can do it, but e.g. AWS can't).

Most companies look to qualify their leads by having some degree of engagement: whether it's impressions > clicks > landing page. They might do this in addition to cold outreach, but the companies I've worked for (and started) focused on marketing (SEM, TV, print, radio, trade shows, PR, networking events). All of these generate either inbound or permission-based selling: if you're attending a trade show or responding to a TV advert, then you're giving us implicit permission to talk to you.

We are not sending an invasive message into your inbox which is a personal place, whether it's a corporate or personal inbox.

Marketing is effective - especially at the point of intent (e.g. when someone Googles "buying new motorcycle helmet" rather than just "motorcycle helmet") and not dumb/broadcast.

The gun analogy illustrates: if you removed all sales people from all organisations, then nobody would need any salespeople: companies would still have needs for e.g. software and would still find companies through marketing. It wouldn't result in companies losing revenue. OP (not sure if it was you or not) was conflating marketing and sales.

Re: A cold outreach strategy that works

#89

Earlier quoted context omitted.

I am a grumpy git, but… Please also do not email. It feels like every week I'm removing my corporate contact information from some obnoxious website which sells my email address having not obtained my permission to store or process it. Presumably somewhere, long ago, there was a CEO or founder who responded positively to cold outreach from a Ukrainian outsource dev team or Indian QA company, but I find all cold outre…

Your %'s are off by a startling amount.

I assume you think the utility derived from cold outreach spam is even LOWER than I ballparked? :)

Re: A cold outreach strategy that works

#90
FTA: " Following up is so crucial that enterprise sales teams have software to automate follow ups."

As someone on the receiving end of sales solicitations, a lack of follow-up is the most frustrating thing imaginable, and I don't believe that it is a solved problem right now.

I suspect that some widely used enterprise sales software (maybe Salesforce?) recently developed a bug that messes badly with the follow up process.

I have recently seen many interesting and perfectly targeted outreach messages in my inbox, for products that I am genuinely interested in. So far, so good - something is obviously going right. But then I reply to the message, and instead of the sender following up with me, I start getting multiple copies of the first message delivered from random people at the same company.

Replying to these messages only increases the flood of solicitation messages, until I have to resort to blacklisting the entire company domain. What a waste of my time, and what a lost opportunity for the companies running the flawed software.

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