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Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

theverge.com

81–90 of 307 posts

Re: Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

#81
post #78

Earlier quoted context omitted.

Ok, let's call that puritan values of abrahamic religions.

Ironically a lot of "puritan" values are now considered "social justice" values. See eg "shirtgate" where an astronomer was castigated by feminists for wearing a shirt with skimpily clad figures, on the basis that it was offensive to women. Ironically, the shirt had been given to him by a feminist woman friend who thought it was liberating.

Bullshit culture as it is.

Re: Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

#82
post #14

Tech companies will never learn. How many times must we go through "real names" idiocies before these supposed geniuses stop being imbeciles

I don't think this is really a case of a "real name" policy gone awry. For starters, to be a Lyft driver, you have to supply your driver ID (including your official name). The issue at hand seems to be the names the drivers choose to be visible to users on the app, e.g. "Jon" instead of "Jonathan". If Lyft had a real name policy, they would just force drivers to display their name as it appears on their submitted driver's ID.

Re: Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

#83

It seems like tech companies have been doing DIY profanity filters. Apple has a profanity filter for engraving text onto a device in the online store ( https://twitter.com/minimaxir/status/1213188371452841984 ); intended to be your name, so terms like "Dick" have to not be filtered. I learnt that Apple has a validation endpoint. Since the engraving service was recently updated, I took a profanity wordlist and checked…

A bit of a tangent but you reminded me-- and maybe, I'm totally full of shit or like my memory is wrong, but the iPhone predicting profanity was my favorite feature. For YEARS it would never write "duck" instead of "fuck," and generally was great, but then (and this is the like maybe I'm totally wrong part) after Jobs passed away that stopped completely... and now I get this bullshit I have to fucking correct all the…

iOS autocorrect has always been terrible, it’s not exclusive to profanity. Both in terms of its performance and experience. Its incredibly frustrating to use when it autocorrects words 3-4 words later, and navigating text fields has become significantly more difficult on recent versions of iOS.

Android is the superior experience in almost every UX category imo, and text handling is the best example of that.

sent from my iPhone.

Re: Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

#84

The US has a serious problem with saying normal things like fuck, cunt and shit. I find it extremely offensive to hear beeps in series and even the verge author self censors his article. Fucking stop being hypocrites.

Twitter seems to filter through the prism of US standards of speech. Woe betide you if you're Scottish and use the word cunt. In Scotland there's quite a lot of nuance in the usage of cunt. In fact I go so far as to say that the use of "profane" language is a bit of an art form in Scotland, but sadly not appreciated by our Facebook and Twitter overlords.

https://www.youtube.com/watch?v=qdCmFg4xIPI

Re: Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

#85
post #61

The US has a serious problem with saying normal things like fuck, cunt and shit. I find it extremely offensive to hear beeps in series and even the verge author self censors his article. Fucking stop being hypocrites.

You're offended by the beeps? Well now you now how the people offended by those words feel. Edit: People seem to think I'm offended by those words. I'm not.

They're just words. You can always turn the TV off.

See also:

https://youtu.be/78OevDyH7-Y?t=187

Re: Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

#86

Earlier quoted context omitted.

None of the major card networks except for American Express validate cardholder name. The Address Verification Service (AVS) also only validates numeric values (so if your address is 123 Main Street, 123 Maple Ave will return a matching response)

Was always wondering about that, only occasionally misspelling a letter here or there to see if a transaction would get approved. Can anyone corroborate?

The crazy shit that happens when an address is entirely correct would make me hesitate before adding errors intentionally.

Re: Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

#87

Earlier quoted context omitted.

A word is just a word and whenever it insults somebody it's their own problem. There was a study linked to on HN a couple of years ago that found that babies recognize swear words even before they have language skills, and that people can sometimes recognize swear words in languages they don't speak. It has to do with the tone and sharpness of the sounds.

Does this mean a baby, whose father's name is Dick would feel bad and/or get mentally traumatized?

> It has to do with the tone and sharpness of the sounds.

Re: Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

#88
post #67

Earlier quoted context omitted.

positives (anyone named "Fuck", ostensibly). This guy would disagree: http://mw.eco.br/ig/prof/ReinhardtAdolfoFuck.htm Along the same lines, https://www.nie.edu.sg/profile/chew-shit-fun

Yeah, no name filter is going to be perfect for all edge cases. But presumably, it's a lot cheaper to have the Lyft support team handle email tickets from the relatively few Professor Fucks, than to have them also deal with every Cummings and Dick.

Or just not filter names on an app like Lyft. You can't even see other users' names. Who is potentially being harmed by even a malicious Professor Fuck?

Re: Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

#89
post #67

Earlier quoted context omitted.

Yeah, no name filter is going to be perfect for all edge cases. But presumably, it's a lot cheaper to have the Lyft support team handle email tickets from the relatively few Professor Fucks, than to have them also deal with every Cummings and Dick.

Or just not filter names on an app like Lyft. You can't even see other users' names. Who is potentially being harmed by even a malicious Professor Fuck?

Drivers? Cannot imagine it being a big problem people having really offensive names though, after all you are actually meeting the driver irl and expect them to.. well, drive you.

Re: Lyft’s algorithm is trying to block people with names like ‘Dick’ and ‘Cummings’

#90

Earlier quoted context omitted.

Since a credit card is required to use Lyft, why not just validate the name on the card with the card company and make it the issuer's problem?

None of the major card networks except for American Express validate cardholder name. The Address Verification Service (AVS) also only validates numeric values (so if your address is 123 Main Street, 123 Maple Ave will return a matching response)

Having worked around payments, I can guarantee you that card networks do check the Card Holder name. Better yet, they can match against first name, last name and middle name to adjust the risk rating of individual transactions.

Albeit, this is rarely used to block payments, because if they stopped payments when customers didn't put their middle name the exact way it's written on their card, nobody would be able to pay online.

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