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Shopify CEO says long hours aren't necessary for success

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Re: Shopify CEO says long hours aren't necessary for success

#81
post #28

I don't believe anyone really does 80 hours. I just don't think it is possible and I don't think you can call sitting at a desk doing nothing "work". I've done 60 hours during intense periods just fine... but it was only effective because of the nature of the work I was doing at the time. And, I usually took a break down the road to compensate. In no way was it even 50% creative work. 4 to 6 creative hours seems righ…

The fact is that the nature of work changes at the c level. You are no longer doing any actual work yourself. You don’t prepare specifications, do analysis or any other for of work that you might recognize from before. You won’t touch any Microsoft products yourself. Your team does this. You are responsible for hiring people to build that team for you, so even people management is delegated to a large extent.

Most of your work is being present, either in meetings or work functions. These will include breakfast lunch and dinner, and something all three on the same day.

Your main focus is communication. This work extends to working within your own departments, the company, the rest of senior management, government, share holders, banks etc.

Most of your hours are not effective. You write them off. It’s understanding that you only have 10 hours a week of effective hours out of 80 hours and making sure those hours are actually effective.Effective time will be 5 minutes in an hour most likely.

That said some people are really good at juggling all of this bs, and some people are really terrible.

We can talk about different approaches and what works and what doesn’t, but it doesn’t change the fact that the 80 to 100 hour work week is real for a lot of people in that position.

Re: Shopify CEO says long hours aren't necessary for success

#82

Earlier quoted context omitted.

I'm diagnosed with ADD and have a prescription for Ritalin/Concerta. I'm a full time programmer, and I think my sustainable "real work and focus" time is max 6 hours. Today looks more like 4. A higher dose does not increase that time, at least for me. I'm curious how those without add/adhd are affected.

I've heard from many people that if you're legitimately on the drug the experience is totally different than if you're taking it without a brain chemistry that needs it i.e. as a study drug. I wonder if that means that people who have ADHD could possibly have different or fewer side-effects than people without, if the two groups respond so differently. Are there any large scale studies about the long term health impl…

Doctors will also tell you this: if you feel ADHD drugs then you’re not ADHD.

Re: Shopify CEO says long hours aren't necessary for success

#83

Earlier quoted context omitted.

Or loads of caffeine to the point it is questionable?

I would argue one cup of coffee a day every single day is questionable. We shouldn't be drugging ourselves just to reach some arbitrary deadlines

You’re getting downvoted but I strongly believe coffee is a huge net negative on productivity especially in the long run.

It has two scary effects: one is it seems to sacrifice some creativity for some raw output (along with a sort of scattered and less human feel to communication).

Two is that it degrades sleep quality. Which probably means a lack of memory formation at the margin over long time periods.

These are just hunches but people on caffeine just have an attitude that’s a little off putting once you notice it. I’d love to see some big studies that focus on the long term and subtler psych effects.

Re: Shopify CEO says long hours aren't necessary for success

#85
post #28

I don't believe anyone really does 80 hours. I just don't think it is possible and I don't think you can call sitting at a desk doing nothing "work". I've done 60 hours during intense periods just fine... but it was only effective because of the nature of the work I was doing at the time. And, I usually took a break down the road to compensate. In no way was it even 50% creative work. 4 to 6 creative hours seems righ…

Most of my work weeks clock in around 50-60 hours regularly. It's pretty simple how this happens. It's meetings all day and then once meetings are over it's email, documents, admin paperwork, training etc... Here's an example of just last Thursday which was busy but was at least not double booked and had some times I could stop and go to the bathroom, I also wasn't traveling this day which was good: 8-12 - US Senate…

Do you ever feel stressed, anxious, or trapped, with such a packed schedule? And do you ever feel regret over the value you produce due to the fact that you're stretched in so many directions?

My career - I think - is heading in the same direction (though still early) and I have a severe problem internalizing every little thing and its relative yield to the business. Thankfully I only manage 3 people at a small company, but training alone has been my biggest regret because I know there is so much potential in the team that has been untapped because we haven't invested enough into training (mostly due to my ability to generate and executing training resources and exercises).

Re: Shopify CEO says long hours aren't necessary for success

#86
post #15

Earlier quoted context omitted.

Study after study has shown that working 80 hours dramatically reduces your productivity during those hours. I loved what Tobi said in this tweet: https://twitter.com/simonw/status/1210622908143415297 "For creative work, you can't cheat. My believe is that there are 5 creative hours in everyone's day. All I ask of people at Shopify is that 4 of those are channeled into the company." 5 creative hours in a day absolute…

If he's asking for 4 hours of work, then why ask for a 40 hour work week and not a 20 hour one? 40 hours (9-6) is rough enough!

He’s asking for 4 hours of creative work, with the assumption being that the balance won’t be creative.

Re: Shopify CEO says long hours aren't necessary for success

#87
post #71

Earlier quoted context omitted.

This doesn't exactly address the point. Human beings are only capable of sustained attention for limited periods of time, plus they have biological needs and must navigate a physical world. Now, if you're just talking about time on the clock, then sure- 168 hours is the limit per week. But we're talking about people doing productive, mentally demanding work. 80 hours might not be possible.

Medical residents routinely do close to 80 hours, and I would argue on average a small single digit number of those hours are unproductive. My SO is an OB resident and worked over 90 hours last week, and probably 75 of that was either in surgery, reading, studying, or giving a presentation of one form or another. About half of her weeks are above the 80 hour limit. It's definitely possible. Just because we don't want…

Which hospital is that violating the legal limits on hours per week?

Re: Shopify CEO says long hours aren't necessary for success

#88

Earlier quoted context omitted.

Most of my work weeks clock in around 50-60 hours regularly. It's pretty simple how this happens. It's meetings all day and then once meetings are over it's email, documents, admin paperwork, training etc... Here's an example of just last Thursday which was busy but was at least not double booked and had some times I could stop and go to the bathroom, I also wasn't traveling this day which was good: 8-12 - US Senate…

I'm asking this seriously, but how much of that was actual work done? I would be pretty surprised if you said that you actually worked for entire 4 hours between 8-12.

It’s just not comparable to IC work. In each of those meetings as an exec he probably makes 1 important decision. If he didn’t make that decision correctly it could cost his org weeks or millions of dollars. That is work, but exec work is just different.

Re: Shopify CEO says long hours aren't necessary for success

#89

I think it's wrong to celebrate a company that claims 80% of what it is to be you, even when other companies claim even more. I question the reason behind us devoting ourselves to these undemocratic structures.

I worked at Shopify for 4 1/2 years. I was happy to devote those creative hours because I believe in the mission. It's where I wanted my energy to be spent, and this was the general sentiment.

You have to remember most of the people who work there can work almost anywhere. They have specifically chosen to dedicate 80% of their creative energy at Shopify.

Re: Shopify CEO says long hours aren't necessary for success

#90
post #28

I don't believe anyone really does 80 hours. I just don't think it is possible and I don't think you can call sitting at a desk doing nothing "work". I've done 60 hours during intense periods just fine... but it was only effective because of the nature of the work I was doing at the time. And, I usually took a break down the road to compensate. In no way was it even 50% creative work. 4 to 6 creative hours seems righ…

Most of my work weeks clock in around 50-60 hours regularly. It's pretty simple how this happens. It's meetings all day and then once meetings are over it's email, documents, admin paperwork, training etc... Here's an example of just last Thursday which was busy but was at least not double booked and had some times I could stop and go to the bathroom, I also wasn't traveling this day which was good: 8-12 - US Senate…

I keep seeing this but why do non-creatives count dinner, commuting and exercise as work? (You don't do all these but you put dinner there)

As a creative I find it hard to justify that, sure I did talk about work during lunch with a coworker or an ex coworker or friend but damn I was just enjoying my pork chops, that's not work!!!

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