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DoorDash Buying Caviar from Square for $410M

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Re: DoorDash Buying Caviar from Square for $410M

#81

I’m so confused by DoorDash’s sudden rise. I think I may have used it once. What is separating DoorDash from UberEats, Postmates, Grubhub etc?

Personally, Foodler had some nice features I like and Grubhub bought and killed them so I'm not going to be using Grubhub. Can't say I have a strong opinion among the others.

Foodler had some nice features such as not being completely horrible.

I miss Foodler so damn much.

Re: DoorDash Buying Caviar from Square for $410M

#82

I’m so confused by DoorDash’s sudden rise. I think I may have used it once. What is separating DoorDash from UberEats, Postmates, Grubhub etc?

I use doordash 2-3 times a week. It's convenient and cheaper than Uber eats with dashpass. Just remember that if your too amount is less than 6$ it doesn't go to the drivers. It's better to too them with cash

You don't feel upset about how they were, in my opinion, defrauding you and the driver of the tip money? After I learned about what they were doing with tips I decided not to use them again, and considering how much competition there is I really haven't lost anything of value.

This isn't meant to be a triggering comment. I'm genuinely curious to learn about other people's reactions to DoorDash's former tipping system.

Re: DoorDash Buying Caviar from Square for $410M

#83

I’m so confused by DoorDash’s sudden rise. I think I may have used it once. What is separating DoorDash from UberEats, Postmates, Grubhub etc?

What separates them is the ridiculous amount of VC funding they took and have used on a combination of marketing and buying exclusives. Every actual experience I've had with DoorDash has been rather poor though, and they've gotten in trouble many times (they even got sued by In-N-Out a while back when they re-listed In-N-Out against their wishes using a knockoff logo to avoid trademark infringement). The only reason I ever use them is if I really want something that they have an exclusive on, and even that is rare (usually I'll eat somewhere else rather than order from DoorDash).

Re: DoorDash Buying Caviar from Square for $410M

#84

Earlier quoted context omitted.

They just changed that in response to the backlash of the article from the NYT.

They just announced they plan on changing the policy. It has not changed yet. Also they announced they were "investigating the issue" for 4 months before, and then didn't make a change. So let's not congratulate them until its been confirmed to be actually working as drivers and customers expect.

While this was definitely not clear to the consumer, it ended up being a preferable model for the drivers as they would get a higher pay on most orders. Not saying that it should be that way, but saying they did that just to steal tips is not true. It was used to guarantee a minimum amount on orders that don't make sense financially.

Re: DoorDash Buying Caviar from Square for $410M

#85

Earlier quoted context omitted.

It's funny, I know almost no two people with similar experiences (user or courier). For example as a user I have literally never had a good experience with Caviar. It almost always wrong in different ways. As a courier one time the guy called and said that the restaurant was taking so long that Caviar would no longer pay him to wait so we ended up paying him out of pocket to cover it (he said we could cancel and get…

I was a Caviar courier in a past life, it paid very well for someone with just a bike ($20-$25/hr before taxes). That courier was full of shit. You get paid regardless of customer status, and you also get paid per minute over a certain delay threshold. Sounds like you just got a bad actor.

> That courier was full of shit. You get paid regardless of customer status, and you also get paid per minute over a certain delay threshold. Sounds like you just got a bad actor.

I mean, that's basically what he said but that it had been an hour and a half (IIRC) and he said Courier would stop paying him to wait.

I've never been a courier so I wouldn't know.

Re: DoorDash Buying Caviar from Square for $410M

#86

Question from someone that's not familiar with law, or I guess specifically antitrust (anti-monopoly?) law. How are these acquisitions not in violation of these laws. Especially from the Big Tech Cos that slurp up literally any small competitor. From the article: "DoorDash's acquisition of Caviar creates a highly differentiated company with a unique brand and wide-ranging selection." How is this not a play at elimina…

Eliminating competition isn't illegal. Creating monopolies isn't illegal.

Using a monopoly in one industry to negatively affect businesses in another industry or gain a monopoly there is illegal.

Re: DoorDash Buying Caviar from Square for $410M

#87

Earlier quoted context omitted.

I use doordash 2-3 times a week. It's convenient and cheaper than Uber eats with dashpass. Just remember that if your too amount is less than 6$ it doesn't go to the drivers. It's better to too them with cash

You don't feel upset about how they were, in my opinion, defrauding you and the driver of the tip money? After I learned about what they were doing with tips I decided not to use them again, and considering how much competition there is I really haven't lost anything of value. This isn't meant to be a triggering comment. I'm genuinely curious to learn about other people's reactions to DoorDash's former tipping system…

I don’t have a problem with it although I think it’s good that they changed it. If drivers complain “we’re not getting enough tip” and the company says “OK we guarantee your tips will be at least $5 on this order” that’s the behavior you get. The customer feels ripped off by a program that ostensibly benefited drivers to begin with.

Re: DoorDash Buying Caviar from Square for $410M

#88
post #24
post #10

The price seems high for something Square presumably needed to unload. Who else would have been bidding it up? And why are food delivery businesses still in a bubble? That's not a slam on businesses in a bubble phase, either. Many industries go through one before settling into a steady, sustainable state. Just surprised that delivery is still in one, while related industries, like ride-share are cooling off.

food delivery service is blowing up because it's still extremely inefficient in the USA. you can get _anything_ delivered in Hong Kong for about $1. some hong kongers don't even have kitchens and live like that for years. travis kalanick is investing millions of his own cash into this space.

Hong Kong is a cube and the US is a plane. Delivery costs are not comparable

Re: DoorDash Buying Caviar from Square for $410M

#90

Earlier quoted context omitted.

I use doordash 2-3 times a week. It's convenient and cheaper than Uber eats with dashpass. Just remember that if your too amount is less than 6$ it doesn't go to the drivers. It's better to too them with cash

You don't feel upset about how they were, in my opinion, defrauding you and the driver of the tip money? After I learned about what they were doing with tips I decided not to use them again, and considering how much competition there is I really haven't lost anything of value. This isn't meant to be a triggering comment. I'm genuinely curious to learn about other people's reactions to DoorDash's former tipping system…

They weren't "defrauding the drivers of tip money" they were normalizing the variance in payments across deliveries by not directly paying the drivers tips and instead guaranteeing a minimum payment amount which was above the delivery fee.

Once they modify their system and move to a system where drivers get 100% of the tips the drivers will probably see approximately the same payouts on average, just with higher variance across drivers. Basically what DoorDash was doing is the same as tip-pooling at a restaurant which isn't exactly a controversial practice.

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