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My MacBook Pro exploded and burst into flames

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Re: My MacBook Pro exploded and burst into flames

#81

Post by asadkn »

coldtea wrote: post #15

> I produce music for a living - FIVE days without my computer is unacceptable Then get two computers as a backup? While here it's Apple's issue, it could just as well be your fault that the laptop died (e.g. dropping it). Then you wouldn't have any laptop, but also no justification to demand an immediate replacement or deem not receiving one "unacceptable"...

That's uncalled for. No need to blame the victim.

A laptop going into flames is generally a manufacturer's fault. If one were to damage the machine through fault of their own, they wouldn't demand a replacement.

Re: My MacBook Pro exploded and burst into flames

#82

Post by chris_wot »

asadkn wrote: post #69

I believe with the recent recall, Apple's doing the bare minimum in a PR damage control. A lot more batteries have to be affected than they're letting in. My MBP mid-2015 has swollen batteries twice in 3.5 years. Now I have to pay $500-750 (Authorized Service Providers quote), as Apple Care expired, for something that increasingly looks like Apple's fault.

If you are Australian, then they must fix this, regardless of if you have Apple Care.

Re: My MacBook Pro exploded and burst into flames

#83

Post by chris_wot »

jen729w wrote: post #23

Also in the news today, many houses caught fire due to electrical faults. [0] Things go wrong. The world isn’t perfect. There are many millions of MacBooks Pro in circulation. Next. [0]: https://duckduckgo.com/?q=house+fire&iar=news&df=d&ia=news

Wait till it happens to you.

Re: My MacBook Pro exploded and burst into flames

#84

Post by jakelazaroff »

achow wrote: post #79
coldtea wrote: post #15

> I produce music for a living - FIVE days without my computer is unacceptable Then get two computers as a backup? While here it's Apple's issue, it could just as well be your fault that the laptop died (e.g. dropping it). Then you wouldn't have any laptop, but also no justification to demand an immediate replacement or deem not receiving one "unacceptable"...

Hmm not sure I have come across Uber driver having a second car as a backup. MacBook Pro is an expensive piece of equipment and someone who produces music for living (or any other freelancers really) must have stretched their budget to get the primary machine itself. If I pay top dollars for anything then I do hope that I don't have to pay top dollars again for having a backup of that.

I agree with you in general, but the username is whitepandamusic; if they're actually White Panda they're a fairly prominent DJ and producer. https://en.wikipedia.org/wiki/White_Panda

Edit: Looks like it is! https://twitter.com/whitepanda/status/1133847982317723648

Re: My MacBook Pro exploded and burst into flames

#86

Post by jpalomaki »

russtrotter wrote: post #78

I'm sitting here typing this response on a 2016 MBP (the first gen with the butterfly keyboard and touchbar). Due to some thermal issues, I unscrewed the cover to blow the dust out and discovered my batteries are all swelling. Yikes. I wonder if there's a follow-on recall in a year or so for this generation. I bought a battery replace kit from ifixit so I might kick the can down the road for a bit longer, time will t…

I think the swollen batteries are quite common in the MacBook Pros. Seems to be plenty of reports on the net. Typically people seem to notice this when the trackpad or keyboard starts acting funny.

Not sure if Apple even considers that as a defect or if it is just the way some of the batteries are expected to behave when they get old.

Re: My MacBook Pro exploded and burst into flames

#87

Post by c0nfused »

russtrotter wrote: post #78

I'm sitting here typing this response on a 2016 MBP (the first gen with the butterfly keyboard and touchbar). Due to some thermal issues, I unscrewed the cover to blow the dust out and discovered my batteries are all swelling. Yikes. I wonder if there's a follow-on recall in a year or so for this generation. I bought a battery replace kit from ifixit so I might kick the can down the road for a bit longer, time will t…

There's a recall on now according to Reuters.

Apple recalls certain older MacBook Pro units

https://mobile.reuters.com/article/idUSKCN1TL2BW

Re: My MacBook Pro exploded and burst into flames

#88

Post by fortran77 »

asadkn wrote: post #81
coldtea wrote: post #15

> I produce music for a living - FIVE days without my computer is unacceptable Then get two computers as a backup? While here it's Apple's issue, it could just as well be your fault that the laptop died (e.g. dropping it). Then you wouldn't have any laptop, but also no justification to demand an immediate replacement or deem not receiving one "unacceptable"...

That's uncalled for. No need to blame the victim. A laptop going into flames is generally a manufacturer's fault. If one were to damage the machine through fault of their own, they wouldn't demand a replacement.

"Blaming the victim" is standard operating procedure for Apple. Remember "you're holding it wrong?"

Re: My MacBook Pro exploded and burst into flames

#89

Post by lloeki »

simion314 wrote: post #42
lloeki wrote: post #41

Earlier quoted context omitted.

Based on this information I infer that you have a desktop machine. If you had a PC laptop you’d be equally screwed, with zero chance the shop had a spare motherboard for your machine. Granted you’d be equally screwed with a Mac Mini or iMac but fundamentally this has nothing to do with Apple vs PC. Desktop PCs that can be changed with standard parts or even custom built are not the market norm anymore and entered the…

Not true,IMO 1 I would have got the person at the shop check it and tell me if I need a new laptop or a new part, this happened to a laptop of mine and I decided I would get a new laptop, then the shop person offered to buy the display and RAM from me and I sold it, so a different person would be able to fix his laptop 2 a spare part can be found from a different laptop or ordered online by the shop, so they can orde…

> this happened to a laptop of mine and I decided I would get a new laptop

Equally true for Apple hardware, that you can get in most reasonably sized shopping malls basically anywhere over here (France). Most places that sell laptops also sell Apple hardware.

Re: My MacBook Pro exploded and burst into flames

#90

Post by deathhand »

thegurus wrote: post #33

Keyboards, batteries... what is wrong with you, Apple?

The convergence of aesthetics and capitalism.

Ultimately their products are priced/made too cheaply for the reliability that is expected. Increasing cost wouldn't sit well with the stock market however so it's a bit of a catch 22.

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