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Launch HN: GoLinks (YC W19) – Internal short links for teams

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Re: Launch HN: GoLinks (YC W19) – Internal short links for teams

#81

Post by seantomburke »

3into10power5 wrote: post #75
seantomburke wrote: post #59

Earlier quoted context omitted.

Yep, It’s in our terms of service, in the unlikely case something happens to GoLinks, we will provide you with all your links. But we plan on being around for a long time.

Grandparent asked about outage. Not about going out of business.

Outages are definitely a risk every company encounters. Whether it's a third-party hosted solution or an internal solution, unfortunately, servers do go down. We run all our services on AWS which provides an uptime SLA of at least 99.99%, so uptime shouldn't be a problem, but we do recognize the concern.

Re: Launch HN: GoLinks (YC W19) – Internal short links for teams

#82

Post by seantomburke »

kissgyorgy wrote: post #60

I don't think it's needed. We make domain names for important links with a simple DNS entry. Things like https://jenkins.balabit/ for all the Jenkins instances or https://doc.balabit/ for all the documentation we have. These are both Confluence pages. Not really a big deal to make another one, as we are using multiple DNS servers anyway.

That's great! More companies need a solution like the one you've created, unfortunately, not everyone knows how to build one. There needs to be an easy way to access important links. Some companies will even save a Google Doc with a list of all the important links, which isn't scalable long term. We're hoping we can make that process even easier so that even non-technical employees can create links.

Re: Launch HN: GoLinks (YC W19) – Internal short links for teams

#83

Post by seantomburke »

3into10power5 wrote: post #74

Congrats. I used this funtionality in a couple of companies I worked and its neat. Never thought someone could make a business out of it. Especially, since ever tech company's favourite question is "Design a URL shortener"!!

Thanks! The functionality is definitely powerful at large scales. We want to provide a solution that companies can get started with right away, with zero setup.

Re: Launch HN: GoLinks (YC W19) – Internal short links for teams

#84

Post by jedberg »

seantomburke wrote: post #79
chinathrow wrote: post #4

I'd probably use it or give it a try. The pricing jump from the free to paid tier after you hit 11 users is a bit steep. Like from free to 363 USD at once. Also, I'd'offer a feature to opt-out of your analytics collection as I don't see a reason why your company should know on how exactly our team members work all day long.

Pricing is always a tough thing to get right. If you look at Shopify's pricing page on the internet archive, you can see it changes almost every week since 2012, so it's something that all companies struggle with getting right. We're always open to feedback from customers. For the analytics, this is a trend I've personally seen in SaaS products lately, where companies can get in-depth analytics on how their team memb…

One suggestion -- make the $2.75/user/mo not apply to the first 10 users. So when I hit user 11, you bill me $2.75/mo. User 12 makes it $5.50/mo and so on. That way you don't have the big jump, and you're not losing a lot money because if they had 10 users it would be free anyway.

Re: Launch HN: GoLinks (YC W19) – Internal short links for teams

#85

Post by jez »

jazamora wrote: post #15
usaphp wrote: post #6

It asks me to install a browser extension, which asks for this permission: "It can: Read and change all your data on the websites you visit". Is it normal?

The browser extension is how you we're able to get "go/" links working in your browser without having any kind of network infrastructure. We have other integration options without the extension but its the recommended approach. https://www.golinks.io/support.php#technical

I’ve found manually prefixing links with http:// (http://go/test) is a better alternative to auto-linkification via chrome extension (works in slack app, mobile apps, etc.)

Re: Launch HN: GoLinks (YC W19) – Internal short links for teams

#86

Post by seantomburke »

jedberg wrote: post #84
seantomburke wrote: post #79

Earlier quoted context omitted.

Pricing is always a tough thing to get right. If you look at Shopify's pricing page on the internet archive, you can see it changes almost every week since 2012, so it's something that all companies struggle with getting right. We're always open to feedback from customers. For the analytics, this is a trend I've personally seen in SaaS products lately, where companies can get in-depth analytics on how their team memb…

One suggestion -- make the $2.75/user/mo not apply to the first 10 users. So when I hit user 11, you bill me $2.75/mo. User 12 makes it $5.50/mo and so on. That way you don't have the big jump, and you're not losing a lot money because if they had 10 users it would be free anyway.

That's actually a really good suggestion, thanks!

Re: Launch HN: GoLinks (YC W19) – Internal short links for teams

#87

Post by tyingq »

misiti3780 wrote: post #58
usaphp wrote: post #6

It asks me to install a browser extension, which asks for this permission: "It can: Read and change all your data on the websites you visit". Is it normal?

wow - nice catch - uninstalled! i really like the idea of the product and i used it for a few minutes, it works great but I do not feel comfortable with those permissions.

I'd throw this in the bucket of things browsers could do better. There is no extension API that just lets an extension declaratively rewrite links. The plugin has to ask for a mile to use an inch, because that's what's available.

Re: Launch HN: GoLinks (YC W19) – Internal short links for teams

#89

Post by seantomburke »

irs wrote: post #88

When it is designed to be conversational, wouldn't the company run out of easy to remember keywords at some point? Or should they keep reusing the keywords whenever they update the resource?

It depends on each company, for example let’s say you have a link to a holiday party, you can create go/holidayparty and update that every year to the new page, or use go/holidayparty2019, go/holidayparty2020, ideally, you could update the links so that they are more relevant to the current time that they are being used.

Re: Launch HN: GoLinks (YC W19) – Internal short links for teams

#90

Post by greglindahl »

mikeshi42 wrote: post #18
yingw787 wrote: post #7

I think our company has a policy against using shortened URLs, namely because: - If the company goes out of business, then our documentation and business logs have a lot of dead, useless links that can't be fixed after the fact. If it's a business critical use case, then you just shot yourself in the foot. - Related to the above, it's not human-parseable. If you're on a mailing list and you send out a hyperlink, you…

(Not creator, but have a similar chrome extension for personal use [0]) I think you might be confusing this product with shorteners like bit.ly. The format should actually be more semantic such as `m/roadmap/q2` rather than `bit.ly/Fa2ca` That being said I agree the long term durability of the business would be a concern (as with any SaaS) for people. But that hasn't stopped the growth of other SaaS cos (and I'm sure…

Bitly supports custom domains and human-readable identifiers.
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