I feel like this whole thing with the GDPR is people fighting each other for the wrong reasons. The people for it argue that gets large companies to behave better. The people against it argue that it's unnecessarily complicated, poorly drafted and burdensome to small businesses. But it's both at the same time . The issue is that it doesn't have to be. It's possible to get the desired effect without using such a compl…
No, the point is that the cost of automating this should be part of the cost of doing the collection, not a separate item. If you can't afford to deal with the so-called "nightmare letter", then you can't afford to snoop.
Normal companies have customer lists, accounts receivable information, customer email addresses for password resets and announcements etc. A business can't stop keeping records of who owes them money. But then they're subject to regulations designed to make things difficult for the likes of Facebook and Microsoft.