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Internal Documents Show Apple Knew the iPhone 6 Would Bend

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Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#81

Post by jonhendry18 »

charlesism wrote: post #36
simonh wrote: post #15

I understand this is a problem and the phones shouldn't be susceptible to problems like this from normal use. Apple will probably just have to eat this one. The thing that annoys me a little is that if any other phone had a similar bending problem, nobody would give a hoot. In fact it looks like the HTC One had pretty much the same bend-ability[1]. That doesn't make what happened to these people's phones acceptable,…

> The thing that annoys me a little is that if any other > phone had a similar bending problem, nobody would > give a hoot. If you can't carry a mobile phone in your pocket without it bending, the phone is not fit for purpose. Maybe nobody notices when other companies sell phones that are unfit and, later, lie to the public about it. On the other hand, nobody would defend them either.

Never been a problem for my 6+.

Maybe people who want to carry a phone in their pockets should be more careful when they sit down, or wear pants that aren't so tight.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#82

Post by jonhendry18 »

simion314 wrote: post #57
spike021 wrote: post #55

And yet out of all the people I knew who owned an iPhone 6 from launch never dealt with the "bendgate" issue, including myself. That's from personal experience owning and using one daily for 3 years. I still think this was an over-dramatized problem. If you eat/drink while working at a keyboard you can get stuff between the keys and either get them sticky or completely broken. Some actions can just cause issues but i…

>Some actions can just cause issues but if you handle the thing properly then you have nothing to worry about. Those keyboards broke because of small dust particles, nothing related to liquids, people are using the laptops as before but this time the keyboards are to fragile. The issue with Apple is that they sell products with defects and then refuse to replace them for free until they have to because of lawsuits. A…

"Apple acknowledged that it made fragile phones that can bend"

Of course they did. There's no such thing as a phone that cannot bend, because nobody wants to carry around a phone made of 1" plate steel. But even 1" plate steel would bend.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#83

Post by jonhendry18 »

gruez wrote: post #4
bangonkeyboard wrote: post #2

"Apple argued […] that consumers could not have been uniformly exposed to any alleged misinformation or lies of omission because Apple keeps its iPhone boxes in the back of the [Apple] store, where customers aren’t allowed."

so apple is basically saying it's okay to make a defective product as long as you keep the packaging at the back of the store?

Technically everything relevant is probably accessible via the Apple website, using the computers in the store.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#84

Post by charlesism »

jonhendry18 wrote: post #81
charlesism wrote: post #36

Earlier quoted context omitted.

> The thing that annoys me a little is that if any other > phone had a similar bending problem, nobody would > give a hoot. If you can't carry a mobile phone in your pocket without it bending, the phone is not fit for purpose. Maybe nobody notices when other companies sell phones that are unfit and, later, lie to the public about it. On the other hand, nobody would defend them either.

Never been a problem for my 6+. Maybe people who want to carry a phone in their pockets should be more careful when they sit down, or wear pants that aren't so tight.

For the many customers whose phones developed touch disease, it was a problem. And Apple themselves say it's 7x more bendy than previous models... well, except that Apple doesn't say so publicly :(

Do those sticking up for Apple in this thread want Apple to continue releasing flimsier products than they used to? I do not understand why there is so much positivity about this story.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#85

Post by SmellyGeekBoy »

simonh wrote: post #15

I understand this is a problem and the phones shouldn't be susceptible to problems like this from normal use. Apple will probably just have to eat this one. The thing that annoys me a little is that if any other phone had a similar bending problem, nobody would give a hoot. In fact it looks like the HTC One had pretty much the same bend-ability[1]. That doesn't make what happened to these people's phones acceptable,…

Apple are held to a higher standard because of the perception that their hardware is of a higher standard. I don't see the problem.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#86

Post by simion314 »

jonhendry18 wrote: post #82
simion314 wrote: post #57

Earlier quoted context omitted.

>Some actions can just cause issues but if you handle the thing properly then you have nothing to worry about. Those keyboards broke because of small dust particles, nothing related to liquids, people are using the laptops as before but this time the keyboards are to fragile. The issue with Apple is that they sell products with defects and then refuse to replace them for free until they have to because of lawsuits. A…

"Apple acknowledged that it made fragile phones that can bend" Of course they did. There's no such thing as a phone that cannot bend, because nobody wants to carry around a phone made of 1" plate steel. But even 1" plate steel would bend.

You are so smart, but have you tested all the phones? Are you sure that are no phones that won't noticeably bend before breaking? There may be one then your statement is false.

We will see what happens after Apple is found guilty and what apologies will the fans find.

Hardware and software can have problem, Apple is not perfect so why do you feel the need to defend it.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#87

Post by danmg »

eridius wrote: post #78
danmg wrote: post #72

Earlier quoted context omitted.

This is whataboutism. Samsung has been punished and taken major losses as a result of their faulty design. Apple still has people trying to pretend that it wasn't such a bad problem.

I saw a shit ton of "bendgate" press. It was a major media issue. And you know what? In reality it wasn't a major issue. For most people it was just a minor one. My phone was slightly bent. It bothered me that it was slightly bent. Beyond that mild bother though, it had no impact on my life. For the people who suffered "touch disease" (which again, I never even heard of until this article so it can't have been terrib…

They're both major issues. The Samsung one is a safety issue. The Apple is a quality and reliability one.

The Ford Pinto and the Yugo GV were both bad cars. The Pinto would kill you. The Yugo was made poorly with substandard materials. Splitting hairs over which was the biggest failure is something for a top ten list. They were both bad for consumers who spent their money on them and were stuck with a product that they couldn't continue to use.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#88

Post by eridius »

danmg wrote: post #87
eridius wrote: post #78

Earlier quoted context omitted.

I saw a shit ton of "bendgate" press. It was a major media issue. And you know what? In reality it wasn't a major issue. For most people it was just a minor one. My phone was slightly bent. It bothered me that it was slightly bent. Beyond that mild bother though, it had no impact on my life. For the people who suffered "touch disease" (which again, I never even heard of until this article so it can't have been terrib…

They're both major issues. The Samsung one is a safety issue. The Apple is a quality and reliability one. The Ford Pinto and the Yugo GV were both bad cars. The Pinto would kill you. The Yugo was made poorly with substandard materials. Splitting hairs over which was the biggest failure is something for a top ten list. They were both bad for consumers who spent their money on them and were stuck with a product that th…

If bendgate prevented you from using your phone then you’d have a point. But it didn’t. For nearly everybody it was purely a (rather subtle) aesthetic issue.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#89

Post by earenndil »

urda wrote: post #45
_Codemonkeyism wrote: post #18

Earlier quoted context omitted.

Totally agree, e.g. if Samsung hat problems with their batteries, nobody would give a hoot. Just because everyone is out to get Apple.

Batteries exploding causing fires, damage, and possible harm to those around it vs. An expensive slab of metal and glass that, surprise , bends if you do things like sit on it with it in your back pocket or other unnecessary forces. 100% completely, completely different. One is an actual danger (Samsung), the other is mistreating and not respecting the device (People who spend a ton of money on an iPhone and then tre…

To be fair, an order of magnitude more devices bent than exploded.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#90

Post by danmg »

eridius wrote: post #88
danmg wrote: post #87

Earlier quoted context omitted.

They're both major issues. The Samsung one is a safety issue. The Apple is a quality and reliability one. The Ford Pinto and the Yugo GV were both bad cars. The Pinto would kill you. The Yugo was made poorly with substandard materials. Splitting hairs over which was the biggest failure is something for a top ten list. They were both bad for consumers who spent their money on them and were stuck with a product that th…

If bendgate prevented you from using your phone then you’d have a point. But it didn’t. For nearly everybody it was purely a (rather subtle) aesthetic issue.

Until it bent to the point where it didn't work. Electrical components are not designed to deform plastically or have residual stresses.

The Ford Pinto and the Samsung both suffered from fuel/power problems that caused them to be dangerous. (Although, the Pinto was worse because they knew about it beforehand and calculated the monetary loses from deaths.)

The Yugo and Apple both suffer from problems with structural stability and reliability, yet one is a joke to a punchline and the other one is Yugo.

None of these scenarios are good for consumers and none of them should be excused as biased or unfair. Bad products should get bad press coverage. In this case, people should have fair warning that the premium that they paid for a prestige brand doesn't mean they're getting prestige level materials.

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