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Apple AirPods satisfaction at a remarkable 98% for customers

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Re: Apple AirPods satisfaction at a remarkable 98% for customers

#81
post #34

Earlier quoted context omitted.

It's hard to say. I have a pair and I really do love them. I've heard a number of people on podcasts I listen to call them their favorite product Apple has released in years. It could be real.

Yeah I definitely won't discount that, it just seemed interesting that they said basically the same thing a minute apart.

With a 98% satisfaction rating, I would think that most people who own them are going to say approximately the same things.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#82

To any of they naysayers, I'd say survey the competition for AirPods. They are far beyond anything else available in terms of ergonomics and battery life for wireless earbuds. Audio quality is less of an issue in the first place if you're talking about Bluetooth anyways. Audiophiles should stick with wired.

They're also, at least as of a month or so ago when I last looked, fairly low-priced for their product category.

If you want a "true wireless" headphone (and, from personal experience with these, I find it quite compelling), you're not going to pay much less than Apple's price. I think the cheapest I've seen is $150, and that's lacking the Apple polish.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#83

Earlier quoted context omitted.

Hundreds of millions of people use the free headphones that come with their devices. The people who spend $200 on headphones usually have some higher requirements for audio quality.

I don't think so. Beats has about 70%+ share of the headphone market, cost over $200, and are hated by people that care about 'sound quality'.

Headphone snobs look down their nose at beats, and for good reason - they are way overpriced for their actual sound quality - but that doesn't mean they aren't good headphones.

The problem is that Beats is charging $300 for a $150 set of headphones, not that beats is charging $300 for a $15 set of headphones. They're way better than anything you're going to get for free with your phone.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#84
post #3

I don't doubt the ergonomics are amazing, but it's somewhat surprising to me that people are happy with such mediocre audio performance.

it's somewhat surprising to me that people are happy with such mediocre audio performance.

Especially since you can buy a set of wired earpods that actually sound really good for $5.

https://www.youtube.com/watch?v=mZbCWaY2KXo

I bought a pair for myself and my girlfriend. I think they sound better than my Grados on certain material, and almost as good as my Portapros. (I suspect my pair of Grados SR60e is below average, because my dad's pair of the same model sounds better.)

Another pair of headphones that punches way above its price point: http://a.co/cRC61XE (Though, be prepared to eventually replace the plug or buy a new pair, but it will be awhile before that happens.)

Apple needs to step up its audio game.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#85

Earlier quoted context omitted.

100's of millions of people use Apple's wired earbuds. These sound somewhat better. Not surprising that for most uses of mobile audio, they are better than good enough.

Hundreds of millions of people use the free headphones that come with their devices. The people who spend $200 on headphones usually have some higher requirements for audio quality.

The ergonomics of the AirPods are definitely worth a lot to many people. When used in conjunction with the Apple Watch, you never have to reach for your iPhone for audio. It works great and the sound is adequate when I'm exercising or doing some other outdoor activity. The AirPods are not audiophile quality but they are not horrible either.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#86

Earlier quoted context omitted.

Yeah I definitely won't discount that, it just seemed interesting that they said basically the same thing a minute apart.

With a 98% satisfaction rating, I would think that most people who own them are going to say approximately the same things.

They've also been discussed a lot in those terms because of the prevailing narrative of Apple being in a slump or not being able to innovate anymore.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#87
post #34

Do the comments on this seem a bit weird? See: http://i.imgur.com/AZe6fCF.png

It's hard to say. I have a pair and I really do love them. I've heard a number of people on podcasts I listen to call them their favorite product Apple has released in years. It could be real.

I love mine too. I'm not sure if I'd say favourite product in years but that's because they're so frictionless that I don't have to think about them. I just put them in my ears and rarely ever have to worry about charging them or pairing them.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#88

And suddenly Apple's usual marketing strategy makes a whole lot more sense. Price it high enough that nobody who has to care about money would buy it, and make it crappy enough that nobody who cares about quality would buy it. And, apparently, it seems the people who aren't filtered by that will say anything is the second coming of christ as long as it comes in a shiny enough box.

$160 for a decent pair of Bluetooth headphones puts the AirPods pretty much right in line with similar products. And while the audio quality isn't the best on the market, it's certainly not "crappy", especially for wireless headphones, and the microphone is the best in its class by miles. Also, the box it comes in is decidedly not shiny.

Anyway, I know shitting on Apple is the cool thing to do on tech forums, so great job going for the easy upvote with such a cynical comment - I'm sure you'll reap that sweet karma.

But, you're overlooking what makes AirPods such a satisfying product to use: they are incredibly convenient. They're small enough to carry in your watch pocket, and using them is as simple as popping them out of the case and into your ears. Nothing on the market so thoroughly considers the experience of using headphones, and that obviously counts for something.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#89

And suddenly Apple's usual marketing strategy makes a whole lot more sense. Price it high enough that nobody who has to care about money would buy it, and make it crappy enough that nobody who cares about quality would buy it. And, apparently, it seems the people who aren't filtered by that will say anything is the second coming of christ as long as it comes in a shiny enough box.

> make it crappy enough that nobody who cares about quality would buy it.

This is a remarkably bizarre thing to say in response to a 98% customer satisfaction rating.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#90

I can't get the damn things to stay in my ears if I'm doing any physical activity beyond brisk walking. Working out in them is out of the question, so I'm still using my regular bluetooth headphones, and I looked quite comical running to catch the train with both hands over my ears so they wouldn't fall out. I'm surprised only 1 out of every 50 people who bought Airpods are experiencing similar dissatisfaction.

Personally, I knew that the airpods would never fit my ears right so I knew I wouldn't be buying them once they came out.

Perhaps the market is self-selecting and thus only those with the proper ear shape actually opt for them?

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