Earlier quoted context omitted.
In theory: the blog's author would counter argue that BoA didn't perform due diligence in checking that the order mentioned the correct person, and even then, they didn't send the notification on time. The court rules against BoA, and it's up to their lawyers to recoup the money. In practice: BoA pays straight out of their pocket, sends those $3.4K to losses, and shuts this down before the media finds out. And based…
Absolutely correct. This is pocket lint to Bank of America. The big banks operate at an absolutely mammoth scale; BoA has 208k employees. More consequential mistakes than this happen by the thousands every day. There is, quite literally, a budget for it. It is an unfortunate reality for the US that you have to present as a savvy professional, but as soon as BoA is institutionally aware that there is a savvy professio…
Until he had confirmation that the court order was for the wrong person; everyone, including the branch manager would have fallen back on "It was a court order. We didn't have a choice."
Armed with the knowledge that it was a court order for a different person with a similar name but different SSN, a stern conversation with the local manager would have probably been enough.