The japanese companies were pretty amazing in the commercial space. My employer had a few Fujitsu ultra portables in the circa 2007 timeframe. One of our internal customers mentioned to a salesguy that they needed a particular port in a particular location on the laptop, not expecting anything. Two weeks later, they Fedexed a loaner/prototype with the port. Really an amazing experience. We were buying 5-6 figure quan…
I wonder what their manufacturing processes are like, such that they could accommodate this kind of flexibility.
This was always my experience in electronics - you, as the development engineer, set up small-scale production (going from prototypes to EV or engineering validation articles, which are basically the final product produced by these manual/slow methods), and then manufacturing engineers work with you to transfer your processes to an automated assembly line making who knows how many units a minute.
It's not unusual to produce a special prototype in the small/experimental floor; I mean, Apple probably goes through hundreds (or whatever) of prototypes and test articles before releasing their next phone, and they are certainly not stopping their million-per-day manufacturing plants to make them. However, it does show impressive commitment to the customer on the part of Fujitsu.
Also, electronics is more cyclical than cars (3-year-old model may be completely different and useless compared to the current one), so it is common to produce everything in batches rather than "the Toyota way" with just-in-time. In other words, if a laptop model is sold for 2 years, the whole run may have been made in 6 months, and then you have that manufacturing equipment sitting idle while the next prototype is worked on, so you may have equipment and engineers to spare. Only a few of the highest-volume factories (e.g. Apple again, I assume) run at full capacity all the time.