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Stripe in Japan

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Re: Stripe in Japan

#81

Post by nolok »

charlesdm wrote: post #75
globile wrote: post #73

Earlier quoted context omitted.

3D secure is a funny beast. We've seen conversion rates with 3D secure for certain products drop up to 40%. You need to tradeoff fraud/dispute stuff vs usability/conversions.

We're talking physical goods, right? I don't see why you would ever use 3D secure for digital "stuff".

Because it moves the onus of dealing with the fraud on the bank, not the seller.

Let's say you sell a premium account on SuperSite, giving for 10€ one month of free movie streaming. Now you get a good deal with Publisher, which gives you access to their movies catalog. Suddenly you get users registering, subscribing, watching the movie they want, then cancelling through their bank, by doing a chargeback, claiming fraud or that you didn't deliver the product. Sometimes, it was even a stolen card, and the user doing the chargeback is honest.

Without 3D Secure, you're out of your money until the issue is resolved, which can take up to 60 days. With 3D Secure, you keep the money, only after 60 days, if you have been found to be the one in the wrong, do you give back the money. And if it's a stolen card, since it passed 3D Secure it still isn't your problem in a lot of case.

That is the incentive they used to get merchants to deploy it quickly and in just a few years it moved from nowhere to everywhere in France and throughout the EU.

Re: Stripe in Japan

#82

Post by kyriakos »

jwr wrote: post #50
kyriakos wrote: post #32

Earlier quoted context omitted.

I am using Braintree but the more options the better.

While I agree in general, for the moment the fact is that Stripe doesn't care about our business, while others do. I am emphasizing this because Stripe seems to get a lot of goodwill here on HN, in spite of them basically ignoring large parts of the world. If you point that out, people will jump to excuses and explanations (laws are complicated, etc) — which is fine, but facts are facts: as it is now, Stripe doesn't…

You are right about that and even if stripe opens for business here tomorrow it doesn't mean we will switch away from Braintree. Another common issue raised on HN is that Braintree is owned by PayPal which at least to me means absolutely nothing since I never had an issue with either companies.

Re: Stripe in Japan

#83

Post by kyriakos »

briandear wrote: post #56
jwr wrote: post #27

Earlier quoted context omitted.

Braintree doesn't ignore the EU like Stripe. Use Braintree.

How does Stripe ignore the EU? It's available in quite a lot of countries here. Perhaps you mean 'ignore my specific country in the EU.'

I clearly said 'rest of EU'

Re: Stripe in Japan

#84

Post by kyriakos »

izacus wrote: post #67
troels wrote: post #60

Earlier quoted context omitted.

No expert either, but there is definitely domestic regulations in place. Besides, the eurozone is only a subset of EU. The UK has its own currency, for example.

So why isn't the Eurozone supported?

Exactly Eurozone should have been supported in one go.

Re: Stripe in Japan

#85

Post by kyriakos »

the-dude wrote: post #36
Symbiote wrote: post #22

Earlier quoted context omitted.

The wealthier EU countries are active or in beta. They're all cheaper than the US (1.4% rather than 2.9% fees), fraud is lower in the EU.

They were forced by the EU, they capped the fees

Where did you hear about this?

Re: Stripe in Japan

#86

Post by thesimon »

Vertrauen wrote: post #74
nolok wrote: post #49

I evaluated stripe for a French company here in Europe, having heard lots of good things about them, and I have to say that while the integration was top notch, they were vastly inferior to local bank competitors in two areas : no support whatsoever for 3D secure (once you've started using it, you never want to go back), and way higher pricing. National banks (CIC, Caisse d'Epargne) both offered % way, way lower than…

> 3D secure As a customer, I hate 3D secure. When I get that shit thrown at me, I often just head over to Amazon and buy the same item there. Even if it is more expensive. Reasons: The 3D Secure form always looks so unprofessional it makes me shiver. It often is loaded in an iframe so it could come from god knows where. Often it plain out does not work. It aborts the transaction with "Transaction aborted" or somethin…

Most banks in Germany seems to have switched to text messages or generator apps for the 3D Secure code. A lot better experience and protects against simple phishing.

Re: Stripe in Japan

#87

Post by stephenr »

Vertrauen wrote: post #74
nolok wrote: post #49

I evaluated stripe for a French company here in Europe, having heard lots of good things about them, and I have to say that while the integration was top notch, they were vastly inferior to local bank competitors in two areas : no support whatsoever for 3D secure (once you've started using it, you never want to go back), and way higher pricing. National banks (CIC, Caisse d'Epargne) both offered % way, way lower than…

> 3D secure As a customer, I hate 3D secure. When I get that shit thrown at me, I often just head over to Amazon and buy the same item there. Even if it is more expensive. Reasons: The 3D Secure form always looks so unprofessional it makes me shiver. It often is loaded in an iframe so it could come from god knows where. Often it plain out does not work. It aborts the transaction with "Transaction aborted" or somethin…

I've used it via "verified by visa" with two banks in two countries.

In both cases, there is a custom phrase that I provide the bank, which is then provided on the 3D-secure page where i enter the sms OTP.

Honestly so long as they show me the phrase I gave them, I couldn't give two shits if it looks like it was designed in 2002, at least that keeps it consistent with the rest of their online banking page styles.

Re: Stripe in Japan

#88

Post by thesimon »

kyriakos wrote: post #85
the-dude wrote: post #36

Earlier quoted context omitted.

They were forced by the EU, they capped the fees

Where did you hear about this?

EU Regulation 2015/751 (http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:O...)

Consumer Debit Interchange: 0.2% Consumer Credit Interchange: 0.3%

If they didn't lower their rates, they would've been pretty unattractive for a lot of customers. (And still their rates remain quite high if you are mainly selling B2C)

Re: Stripe in Japan

#89

Post by dawhizkid »

nolok wrote: post #49

I evaluated stripe for a French company here in Europe, having heard lots of good things about them, and I have to say that while the integration was top notch, they were vastly inferior to local bank competitors in two areas : no support whatsoever for 3D secure (once you've started using it, you never want to go back), and way higher pricing. National banks (CIC, Caisse d'Epargne) both offered % way, way lower than…

Depends on your needs - Stripe is about convenience IMO and works best for small shops. I've heard from people in the payments industry that Stripe's actual payment tech is sub-par and dated - cannot compete with the Braintree/Adyens of the world. If you require complexity then choose a more established vendor.

Re: Stripe in Japan

#90

Post by Nullabillity »

Vertrauen wrote: post #74
nolok wrote: post #49

I evaluated stripe for a French company here in Europe, having heard lots of good things about them, and I have to say that while the integration was top notch, they were vastly inferior to local bank competitors in two areas : no support whatsoever for 3D secure (once you've started using it, you never want to go back), and way higher pricing. National banks (CIC, Caisse d'Epargne) both offered % way, way lower than…

> 3D secure As a customer, I hate 3D secure. When I get that shit thrown at me, I often just head over to Amazon and buy the same item there. Even if it is more expensive. Reasons: The 3D Secure form always looks so unprofessional it makes me shiver. It often is loaded in an iframe so it could come from god knows where. Often it plain out does not work. It aborts the transaction with "Transaction aborted" or somethin…

Here in Sweden, 3D secure is effectively synonymous with two-factor auth.

It's insane that, at this point, the banks don't just outright block any payment recipient that doesn't use it.

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