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Charge, a phone company with features for nerds

charge.co

81–90 of 195 posts

Re: Charge, a phone company with features for nerds

#83
I'm down. Not clear on the $20/month with the $13/GB plan. Is that $20 for the acct and then an extra $13 per gig per month and does it rollover (the gigs)? Anyways, apparently your co. only accepts iphones and nexus devices, or something. I won't be able to unlock mine 'til Nov. and based on my imei it at present is not compatible. Bookmarked.

Re: Charge, a phone company with features for nerds

#84
I'm down. Not clear on the $20/month with the $13/GB plan. Is that $20 for the acct and then an extra $13 per gig per month and does it rollover (the gigs)? Anyways, apparently your co. only accepts iphones and nexus devices, or something. I won't be able to unlock mine 'til Nov. and based on my imei it at present is not compatible. Bookmarked.

Re: Charge, a phone company with features for nerds

#85

Earlier quoted context omitted.

And this is how you run a company, everyone please take note. User feedback is actually seriously considered and responded to in an acceptable manner.

That's not scalable when it tries to sell to everyone, however.

really depends on the product

Re: Charge, a phone company with features for nerds

#86

Earlier quoted context omitted.

And this is how you run a company, everyone please take note. User feedback is actually seriously considered and responded to in an acceptable manner.

It's great to see someone from a company pop up in a discussion to help out a user, but this is absolutely not the way to run a company. It leads to the Google approach to support, where you can only get a non-automated reply only if you raise enough stink by on social media, or happen to know someone who works there. Now, each individual case where an employee unexpectedly helps out is great, but this is NOT 'how yo…

Best advice!

Re: Charge, a phone company with features for nerds

#87
post #15

This seems pretty expensive actually. $13/GB + $20 per month versus my Verizon plan that's ~$120/mo for 12GB of data. This plan would turn into $170. I usually go to about 60-80% of my data plan (tethering and such), which at the lower bound still doesn't make sense.

We get that a lot. The point of our plan is true flexibility. In a month where you only use 1GB of data our plan is clearly better. In a month where you use all 8GBs it's worse. You can't perfectly predict how much you'll use beforehand. And some people prefer to know they'll always pay for what they use, rather than signing up to be part of a system where they're occasionally subsidizing heavier data users.

You can certainly predict it more reliably than 1 vs 8

Re: Charge, a phone company with features for nerds

#88
post #14
post #4

Aaaand they are a Sprint MVNO. Sprint has a pretty bad network in most of the US. Maybe they'll pull a Google-Fi and make themselves available on more networks.

Just wondering.. Can an app pull off the carrier switching function of Fi or is it an OS level functionality?

Google Fi also makes extensive use of wi-fi for texting and calls, which definitely requires OS-level hooks.

Re: Charge, a phone company with features for nerds

#89
post #11

Can I have no voicemail ? That's a feature I really want and it's not easy to do. If you configure a mobile phone line without voicemail, it will not just ring and ring and ring (as I hoped it would) - instead, the caller gets a message that "the number you have dialed is not accepting calls at this time" ... or some other message (depending on the carrier) that makes it sound like you don't pay your phonebill or som…

Charge CEO here. We can definitely disable voicemail for you. I actually have it disabled myself. Just send us an email to get it removed. We should probably just add a checkbox for it in the management UI though now that I think about it.

It would be nice to provide a custom message, or a message saying voicemail is disabled and to optionally recommend sending a text message.

Re: Charge, a phone company with features for nerds

#90
post #51
post #11

Can I have no voicemail ? That's a feature I really want and it's not easy to do. If you configure a mobile phone line without voicemail, it will not just ring and ring and ring (as I hoped it would) - instead, the caller gets a message that "the number you have dialed is not accepting calls at this time" ... or some other message (depending on the carrier) that makes it sound like you don't pay your phonebill or som…

Back in the 1980s I was taught that callers should always count to 10 rings before giving up. It is rude to give up earlier because you may have interrupted somebody. The phone starts ringing, so they start to put away what they are doing and then go to the phone. By the time they get there, you might have hung up if you don't wait for 10 rings. When getting a call, normally you'd try to get to the phone unless you c…

Great post. Makes since. Makes me remember something I read that came decades earlier. It was a write-up about how the telephones were one of the worst things that happened in the home and the office. The reason is they create a sense of urgency forcing you to answer immediately for something that may not be important. They also put the caller in control of your time a bit. So, outside fun or profitable stuff, they're actually a negative compared to the letters and such that preceded them.

Lesson learned for modern world might be to send messages asynchronously by default with a note to call them soon or at some time range if it's extra important. I mean, it's what we do with email and messaging for sure. Let's just not forget that maybe the person on the other end doesn't want to answer or even look at the phone.

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