Live data from Hacker News

Slack has raised our charges by $195k per year

mahadk.com

781–790 of 1001 posts

Re: Slack has raised our charges by $195k per year

#782
post #776
post #760

Earlier quoted context omitted.

(Hi - I'm an engineer at Slack -- reposting from our chief product officer Rob Seaman): "This was a mistake. We're fixing it. We appreciate you, Hack Club, along with all of you that are Slack users following along :heart:." https://news.ycombinator.com/item?id=45291980

When something happens on this scale, you cannot call it a "mistake." This is more than a mistake, it's a culture.

Moreover, relying on social media visibility to decide which mistakes get corrected and which don't is a really terrible system, whether intentional or unintentional, and I really don't like supporting companies where that becomes the case. At least in part because I'm not really the type to make the fuss; I'd rather just avoid the risk in the first place.

Re: Slack has raised our charges by $195k per year

#783
post #770

Slack just publicly apologized for this and said it was a mistake and they will be returning hack club to the previously agreed upon plan. Hack club staff are currently discussing whether or not to go ahead with the migration to mattermost anyways. (- a hack club member)

Only because it gained so much attention.

No way to know for sure, but you are very likely correct

Re: Slack has raised our charges by $195k per year

#785

Earlier quoted context omitted.

Happy to help, did you consider https://getstream.io/chat/ ? You can integrate it into your app at far lower costs. Actually for what you're doing we're happy to sponsor the hosting at no costs.

I’ve not heard of getstream. Is your service open source and all data easily extracted? This post serves as a cautionary tale about how privately owned walled gardens, no matter how pretty, leave you in a precarious position. I suspect being in control of their data and having an open source escape hatch is what’s driving the adoption of Mattermost.

we power chat for over 1b users. you are very likely using our chat (strava, nextdoor, match, adobe, patreon, and many others)

closed source but you can export your data when you want to. mattermost is an open source slack. we are more of an API/SDK to build your own in-app chat/messaging as you want it.

Re: Slack has raised our charges by $195k per year

#787

Slack just publicly apologized for this and said it was a mistake and they will be returning hack club to the previously agreed upon plan. Hack club staff are currently discussing whether or not to go ahead with the migration to mattermost anyways. (- a hack club member)

Oh yeesh. If I ranked chat platforms, Mattermost would barely be above Slack. It's pathetic that Discord runs circles around Mattermost, Slack, and Matrix for practical usability, features that make it possible to actually use with teams (not Teams).

Mattermost still can't do follow System Theme, (and Slack requires you impersonating Chrome). Of course neither can Gmail. Salesforce and Google are such tiny companies though, so I sympathize.

It's craaazy what shit we put up with.

Re: Slack has raised our charges by $195k per year

#788
post #776
post #760

Earlier quoted context omitted.

(Hi - I'm an engineer at Slack -- reposting from our chief product officer Rob Seaman): "This was a mistake. We're fixing it. We appreciate you, Hack Club, along with all of you that are Slack users following along :heart:." https://news.ycombinator.com/item?id=45291980

When something happens on this scale, you cannot call it a "mistake." This is more than a mistake, it's a culture.

Please don't pile on like this when someone is showing up to fix something. I'm sure you didn't mean to (at least I hope not) but it's one of the nastiest effects a community like this one can have.

People should be welcomed and commended for posting like the GP, not shamed and hammered.

https://news.ycombinator.com/newsguidelines.html

Re: Slack has raised our charges by $195k per year

#789
post #176

Hi, I’m Christina, cofounder of Hack Club. We just announced this news to our community, and this post is from one of the teenagers in Hack Club. It’s an accurate description of what’s happened, and we’re grateful to them for posting. Slack changed the terms of a special deal we were given last year to charge us for staff and volunteers (not for every teenager coding), and we built programs around that special rate.…

Hey, I'm Rob, the CPO at Slack (for real tho, this is my 3rd time posting this so please don't flag :pray:). This was a mistake. We're fixing it. We appreciate you, Hack Club, along with all of you that are Slack users following along :heart:.

(I'm a mod here - your posts didn't get flagged! HN's software was filtering them because posts by new accounts are subject to a few extra restrictions.

Fortunately a user vouched for your third try, which restored it, and I've marked your account legit now, so this won't happen again.)

Re: Slack has raised our charges by $195k per year

#790
post #176

Hi, I’m Christina, cofounder of Hack Club. We just announced this news to our community, and this post is from one of the teenagers in Hack Club. It’s an accurate description of what’s happened, and we’re grateful to them for posting. Slack changed the terms of a special deal we were given last year to charge us for staff and volunteers (not for every teenager coding), and we built programs around that special rate.…

Hey, I'm Rob, the CPO at Slack (for real tho, this is my 3rd time posting this so please don't flag :pray:). This was a mistake. We're fixing it. We appreciate you, Hack Club, along with all of you that are Slack users following along :heart:.

How many other 'mistakes' are there though? How many others are being exploited but just foot the bill?
Post reply on HN