Earlier quoted context omitted.
> For a company, a product that is too reliable is unprofitable in the long term and so they adjust by making sure that the product works beyond the terms of the warranty but not much more. My 2002 Volvo V70, which I bought second hand a couple of years ago, is so reliable that I consider buying a Volvo again.
>(W)hich I bought second hand a couple of years ago Would you consider buying a NEW Volvo? If not, your purchase exerts little to no pressure on the only market which Volvo is concerned with, namely the market for new cars. Yes, a reputation for reliability increases the demand for used Volvos thereby increasing the resale value which positively factors into the decision to purchase a new Volvo. However, the increase…
For one, lease prices are partly determined by the expected resale value, and a lot of new car drivers get them by leasing them