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Tell HN: Azure outage

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Re: Tell HN: Azure outage

#771

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My favourite was the Azure CTO complaining that Git was unintuitive, clunky and difficult to use

Sounds like he’s describing Windows phone.

Feel like I have to defend windows phone here, I liked it! Although I swore off the platform after the hardware I bought wasn’t eligible for the windows phone 8 upgrade even though the hardware was less than two years old. They punished early adopters

Re: Tell HN: Azure outage

#772

Earlier quoted context omitted.

IIRC, the grocery chain I worked for used to have an offline mode to move customers out the door. But it meant that when the system came back online, if the customers card was denied, the customer got free groceries.

IIRC, the grocery chain I worked for used to have an offline mode to move customers out the door. Chick-fil-a has this. One of the tech people there was on HN a few years ago describing their system. Credit card approval slows down the line, so the cards are automatically "approved" at the terminal, and the transaction is added to a queue. The loss from fraudulent transactions turns out to be less than the loss from…

The POS I work on also has this feature. Line busters take the order and payment but we have a toggle where you can immediately “approve” and queue it up. If the payment fails then the person handing you your food will see it on the order and ask you for alternative payment. It helps prevent loss and speeds up the line overall.

Re: Tell HN: Azure outage

#776
post #483

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They should rename to Success Customer Account Manager.

Most companies just call 'em CSMs

but that makes them sound like Managers, which is not what they are -- glorified sales people, really.

actual Managers hate that

Re: Tell HN: Azure outage

#778

Earlier quoted context omitted.

It's Family Dollar, margin has to be almost nothing and sales per day is probably I go there daily because it's a nice 30min round trip walk and I wfh. I go up there to get a diet coke or something else just to get out of the house. It amazes me when i see a handwritten sign on the door "closed, system is down". I've gotten to know the cashiers so I asked and it's because the internet connection goes down all the tim…

I think the point people are trying and failing to make is that asking for half of means sales is half of revenue not half of net and that you’re out of your goddamned mind if you think a store with razor thin margins would sell at a massive loss rather than just close due to connectivity problems. Your responses imply that you think people are questioning whether you would lose money on the deal while we are instead…

i'm not a businessman, just a computer nerd ( swe turned tech. consultant )

It seems like an easy problem to fix and a retail store being closed for a whole weekday because of inet access sounds crazy to me.

Re: Tell HN: Azure outage

#779

Earlier quoted context omitted.

I run non trivial services on EC2, using that service as a VPS. My deploy script works just as well on provisioned Digital Ocean services and on docker containers using docker-compose. I do need a human to provision a few servers and configure e.g. load balancing and when to spin up additional servers under load. But that is far less of a PITA than having my systems tied to a specific provider or down whenever a clou…

It's absolutely doable if you design for it. The moment you choose to use S3 instead of hosting your own object store, though, you either use AWS because S3 and IAM already have you or spend more time on the care and feeding of your storage system as opposed to actually doing the thing you customers are paying you to do. It's not impossible, just complicated and difficult for any moderately complex architecture.

There are plenty of compatible S3-like offerings. That's one of the lesser things that tie me to a cloud.
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