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I regret my website redesign

mtlynch.io

771–780 of 789 posts

Re: I regret my website redesign

#771
post #630

Earlier quoted context omitted.

> I believe he should have named the agency. I disagree. (1) There is evidence that his company may profit from the redesign, and (2) he risks being sued for even the slightest mischaracterization in his blog, which requires tens of thousands to defend (at least). I don't see the point in risking the family business over this. Both parties learned a lesson. Perhaps the WebAgency will decide never to have hourly clien…

Respectfully disagree. There is only one side that suffered the consequences, and it's not the agency. There is no incentive for them to change anything.

I find it odd that there are people here who believe that the agency regrets anything,

Or that it learnt anything more than "yes this really works for us to maximize revenue and we can get away with it".

(I do guess it's better to not name them though -- because naming them risks making actually well behaved agencies or freelancers nervous about working with the client in the future?)

Re: I regret my website redesign

#772

Earlier quoted context omitted.

> I don’t feel like they meant to deceive me or squeeze money out of me. From the article: > They were so excited about the project and got carried away, but he was going to remove the hours they’d spent redesigning the blog. The management directed the designers to do that work, to see if they could get away with charging for it. There is no doubt, that you were deceived to squeeze money out of you.

And "I've got a lot of my plate but let me see if I can squeeze you in" is one of the most obvious ploy of salespeople.

They're trying to make themselves look popular? Faking social proof, as if everyone wants to buy their stuff?

Re: I regret my website redesign

#773

Not surprised! One of my first jobs was interning at a digital agency, and I really hated it. I'm probably completely biased, but I'd never hire them for anything. One of their big sales pitches was that they didn't offshore any of the work, it was all 100% local. But they'd hire a bunch of interns to do the work, and pay them next to nothing. In fact, the coding assignment for the interview was a client's new websit…

> the next upgrade wiped the custom code!

Good for the agency: More hours to bill, if re-doing that work?

Re: I regret my website redesign

#774
post #742

Earlier quoted context omitted.

> would that have made you less defensive? Loaded question fallacy [1]. Can't say yes or no without putting myself in a bad light. I know I was the one who brought it up (and I'm sorry), but I won't make further comments about the "German standards of doing business", because I suspect it'll not lead to any productive discussion. [1] https://en.m.wikipedia.org/wiki/Loaded_question

OK, apology accepted. To address your url, I am not sure how the disastrous execution of the Berlin airport construction is a counterpoint to my claim that there is very little legal work going on here (and surely other EU countries) without detailed, written contracts. Whoever was at least partly responsible for the Berlin problems was or will be sued, be penalised, and have to suffer the consequences of their mista…

Yeah mate. Thanks. Have a great day.

Re: I regret my website redesign

#775
post #769
post #711

Earlier quoted context omitted.

> Which is why it's the product owner's responsibility to prioritise. The company didn't seem to have issues prioritizing the authors tasks into no mans land. So they seem to have that part down great already. However I find the consistent two week deliveries early on a bit disturbing, in my experience two weeks is exactly one sprint and fixing deliverables to that time window means that you can't really do any agile…

The whole point of agile is that you deliver something every two weeks. Whatever it is you're suggesting, it's not agile.

Delivering "something" and delivering specific items at a fixed rate are different things.

Re: I regret my website redesign

#776

Earlier quoted context omitted.

Here: https://tailwindui.com/templates

Am I missing something? These are templates, not template generators. To me a template generator is something like theme builders for Wordpress.

You can try Shuffle[0].

[0]: https://shuffle.dev/

Re: I regret my website redesign

#777

Earlier quoted context omitted.

It is. If I didn't like Windows UX, I'd switch to something else on my own, thank you very much.

Don't you wish there was a vibrant ecosystem of commercial OSes, each providing a different choice regarding the UX or other aspect you want to prioritize, each being financially viable based on their merits and not getting crushed by a monopolistic gorilla ? You'd have options to go to when Microsoft makes choices you don't agree with. I sure wish we were in that world.

We’ve had that. Turns out it just shifts the battleground from “I want my company to control the world” to “I want my ideas to proliferate through the whole world”.

Not only do we end up with https://xkcd.com/927/ (15 standards), but we end up with massive amounts of work being essentially trashed because it’s in one of the tiny tiny fragments that gets passed over.

Maybe I’ve just gotten old, but I’d even compromise by making the “power user” the most targeted demographic again. Power users want things to work well, they want the ability to use hardware and software on their terms and for all sorts of things the creators may have never intended, and they want to customize anything that they choose to.

Remember how XP’s theming engine was trying to win users back from all the replacement “shells” like litestep? Or how macs had wild extensions like one that could rotate the mouse cursor as it followed the point? Or mouse-based gesture applications? Or generative art screensavers? Or websites dedicated to showing of the beautiful artistry of user-created desktop UIs where each was entirely distinct from the other (even on Windows!)?

Re: I regret my website redesign

#778

Earlier quoted context omitted.

What benefit would the author get from naming the agency involved? There’s a big legal risk involved in doing so and no upside that I can see.

I was disappointed the author didn’t have the guts to name them. I would hope he could get some satisfaction in knowing that he might be able to stop them from taking advantage of clients in the future.

Easy for an outsider to say, though I’d imagine it’s a perfectly reasonable precaution to be cautious in the first post they make. Also he’d then not need to worry about what he exactly says in the post or mince his words/self-censor.

Re: I regret my website redesign

#779
post #62

As a small business owner myself, this resonates. I would love to be in a position to be able to confidently pay money to other professionals to make problems go away. Unfortunately, my overall experience has been that hiring any “expert” in a field that I am not also an expert in has a 50% chance of working, and a 50% chance of blowing up in my face and creating more problems. I recently attempted to get a new accou…

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We've connected clients with accountants previously with good results.

Our website is www.duedilio.com

Re: I regret my website redesign

#780

Earlier quoted context omitted.

What they do in the UK is horrifying. The soggy oily mass that you eat with a prong thing. I even went to the current winner of ‘best fish and chips’ that year, in Whitby. Argh.

UK chips are my favourite in the world, but they are qualitatively different in every way. I always get annoyed when other countries claim to copy fish and chips but serve them with fries. There isn't anywhere else in the world that you can get chips like that, so inevitably the fish and chips that try and copy it are always disappointing. I know it's controversial, but are supposed to be soggy and oily, not crunchy.…

I understand everything you're saying, but I somehow keep reading it as "they're supposed to be bad, that's why fish and chips are so loved, they're the best in the world at being bad".

I mean, yes, but still, I want my potatoes crunchy, not soggy and oily.

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