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AWS multiple services outage in us-east-1

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Re: AWS multiple services outage in us-east-1

#761

This is usually something I see on Reddit first, within minutes. I’ve barely seen anything on my front page. While I understand it’s likely the subs I’m subscribed to, that was my only reason for using Reddit. I’ve noticed that for the past year - more and more tech heavy news events don’t bubble up as quickly anymore. I also didn’t see this post for a while for whatever reason. And Digg was hit and miss on availabil…

I found it pretty fast on the /r/signal sub and went from there.

Re: AWS multiple services outage in us-east-1

#762

Half the internet goes down because part of AWS goes down... what happened to companies having redundant systems and not having a single point of failure?

Ironically for most companies its cheaper to just say if AWS goes down half of the internet goes down so people will understand

Re: AWS multiple services outage in us-east-1

#764

I know there's a lot of anecdotal evidence and some fairly clear explanations for why `us-east-1` can be less reliable. But are there any empirical studies that demonstrate this? Like if I wanted to back up this assumption/claim with data, is there a good link for that, showing that us-east-1 is down a lot more often?

I don't think its fair to dismiss a lot of anecdotal evidence, much of human experience is based off of it, and just being anecdotal doesn't make it incorrect. For those of us using aws for the last decade, there have been a handful of outages that are pretty hard to forget. Often those same engineers have services in other regions - so we witness these things going down more frequently in us-east-1. Now can I say definitively that us-east-1 goes down the most - nope. Have I had 4 outages in us-east-1 I can remember and only 1-2 us-west-2, yep.

Re: AWS multiple services outage in us-east-1

#766
post #443

One main problem that we observed was that big parts of their IAM / auth setup was overloaded / down which led to all kinds of cascading problems. It sounds as if Dynamo was reported to be a root cause, so is IAM dependent on dynamo internally? Of course, such a large control plane system has all kinds of complex dependency chains. Auth/IAM seems like such a potentially (global) SPOF that you'd like to reduce depende…

I find it very interesting that this is the same issue that took down GCP recently.

Re: AWS multiple services outage in us-east-1

#767
post #612
post #487

US-East-1 is more than just a normal region. It also provides the backbone for other services, including those in other regions. Thus simply being in another region doesn’t protect you from the consistent us-east-1 shenanigans. AWS doesn’t talk about that much publicly, but if you press them they will admit in private that there are some pretty nasty single points of failure in the design of AWS that can materialize…

There are hints at in their documentation. For example ACM certs for cloudfront and KMS keys for route53 DNSSEC have to be in the us-east1 region.

However these services don't need high write uptime.

Re: AWS multiple services outage in us-east-1

#768

This is usually something I see on Reddit first, within minutes. I’ve barely seen anything on my front page. While I understand it’s likely the subs I’m subscribed to, that was my only reason for using Reddit. I’ve noticed that for the past year - more and more tech heavy news events don’t bubble up as quickly anymore. I also didn’t see this post for a while for whatever reason. And Digg was hit and miss on availabil…

For me, Reddit fails to load. Gives some "upstream connection error"

Re: AWS multiple services outage in us-east-1

#769

Interesting day. I've been on an incident bridge since 3AM. Our systems have mostly recovered now with a few back office stragglers fighting for compute. The biggest miss on our side is that, although we designed a multi-region capable application, we could not run the failover process because our security org migrated us to Identity Center and only put it in us-east-1, hard locking the entire company out of the AWS…

There is always that point you reach where someone has to get on a plane with their hardware token and fly to another data centre to reset the thing that maintains the thing that gives keys to the thing that makes the whole world go round.

Re: AWS multiple services outage in us-east-1

#770

Seems like major issues are still ongoing. If anything it seems worse than it did ~4 hours ago. For reference I'm a data engineer and it's Redshift and Airflow (AWS managed) that is FUBAR for me.

It has been quite a while, wondering how many 9s are dropped. 365 day * 24 * 0.0001 is roughly 8 hours, so it already lost the 99.99% status.

You added a zero. There are ~8760 hours per year, so 8 hours is ~1 in 1000, 99.9%.
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