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Slack has raised our charges by $195k per year

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Re: Slack has raised our charges by $195k per year

#761

Earlier quoted context omitted.

> Then, suddenly, they called us 2 days ago and said they are going to de-activate the Hack Club Slack Is there not the option to go back to the free version with 90 days of history?

Then they lose their 11 years of history

But they said their instance would be deactivated which is what I'm asking about.

Does it stay active w/ the ability to continue to use it minus the features of the paid account or is it shut down completely.

Re: Slack has raised our charges by $195k per year

#762
post #551

Thousands of teen coders now hate Salesforce in advance . This is very shortsighted.

Haven't you heard? Sales force doesn't hire programmers anymore. AI is all their CEO needs. ;p. Seriously though, this behavior reminds me of Oracle, and is a great reminder that proprietary software can very quickly become a big liability.

Funny because Salesforce grew out of Oracle and initially sought to become the anti-Oracle. What was their pitch? Rent your software?

Re: Slack has raised our charges by $195k per year

#763

According to the Slack HQ account on Reddit, the situation has been resolved: https://old.reddit.com/r/Slack/comments/1njuchb/why_is_slack... >We made a mistake. >This was the result of an oversight in our billing process, and we are returning Hack Club to its previous nonprofit pricing while we work with them directly to ensure their workspace remains fully accessible. We value the work Hack Club does to inspire and…

“Oh shit, we’ve been on HN #1 for a day, how do we control the damage”

Re: Slack has raised our charges by $195k per year

#764

According to the Slack HQ account on Reddit, the situation has been resolved: https://old.reddit.com/r/Slack/comments/1njuchb/why_is_slack... >We made a mistake. >This was the result of an oversight in our billing process, and we are returning Hack Club to its previous nonprofit pricing while we work with them directly to ensure their workspace remains fully accessible. We value the work Hack Club does to inspire and…

I wonder if anything would have been done if there wasn't a public uproar.

Re: Slack has raised our charges by $195k per year

#765
post #176

Hi, I’m Christina, cofounder of Hack Club. We just announced this news to our community, and this post is from one of the teenagers in Hack Club. It’s an accurate description of what’s happened, and we’re grateful to them for posting. Slack changed the terms of a special deal we were given last year to charge us for staff and volunteers (not for every teenager coding), and we built programs around that special rate.…

Hey, I'm Rob, the CPO at Slack (for real tho, this is my 3rd time posting this so please don't flag :pray:). This was a mistake. We're fixing it. We appreciate you, Hack Club, along with all of you that are Slack users following along :heart:.

Honestly this rep and/or the rep's management should be held accountable. This is an oversight that comes from end-of-quarter pressure but it doesn't make it excusable.

Re: Slack has raised our charges by $195k per year

#766
post #729
post #670

One of Slack's greatest missed opportunities IMO was to become the hub for every company's customer/advocate community. Once you've established yourself as a customer service channel and internal coordination hub, you're deep in the operations of the company. They already had the brand cachet, they had everything going for them. And if they were worried about abuse, or about cutting into their B2B bottom line, they c…

Totally. I remember a few years ago where every open source or tech group community was on Slack. Today it's almost all Discord. I once even went to a doctor and the staff was using Slack because it integrated with some calendar thing they had. This is 100% gone. Fancy startups are still using Slack but in two I worked at, they migrated to Teams or Google after a while, as soon as they were acquired.

> Fancy startups are still using Slack but in two I worked at, they migrated to Teams

How do you fuck up so bad that you make people want to migrate to Teams

Re: Slack has raised our charges by $195k per year

#767
post #176

Hi, I’m Christina, cofounder of Hack Club. We just announced this news to our community, and this post is from one of the teenagers in Hack Club. It’s an accurate description of what’s happened, and we’re grateful to them for posting. Slack changed the terms of a special deal we were given last year to charge us for staff and volunteers (not for every teenager coding), and we built programs around that special rate.…

They're shaking everyone down, it's been going on for years. They want huge sums of money to maintain chat history. I'm watching orgs left and right move to teams, not because it's better in anyway, but because it's basically free.

Re: Slack has raised our charges by $195k per year

#768
post #125

Slack's business model has always been that you give them all your most critical data and they sell you access to it. This is basically the business model of the traditional kind of ransomware, before people got better at making backups. You probably should expect large bill increases over time from ransomware-as-a-service companies like Slack. Not all of them—people are capable of behaving decently—but probably the…

I'm not following what "the pricing where the buyer is exactly zero" means. Typo?

Thank you for the correction! I meant to type "the pricing where the buyer's remaining profit is exactly zero", and I'm not sure whether I accidentally deleted some text or what. I was pretty tired.

Re: Slack has raised our charges by $195k per year

#769
Slack just publicly apologized for this and said it was a mistake and they will be returning hack club to the previously agreed upon plan. Hack club staff are currently discussing whether or not to go ahead with the migration to mattermost anyways. (- a hack club member)

Re: Slack has raised our charges by $195k per year

#770

Slack just publicly apologized for this and said it was a mistake and they will be returning hack club to the previously agreed upon plan. Hack club staff are currently discussing whether or not to go ahead with the migration to mattermost anyways. (- a hack club member)

Only because it gained so much attention.
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