Earlier quoted context omitted.
This may seem weird, but I believe ToS ae the real problem here. I call it the "car rental" problem. When I rent a car in person, I am often given a contract. And this contract is filled with tiny print, and pages of it. There are often people behind you, waiting, and bored/annoyed people behind the counter, waiting. This is beyond unreasonable. A point of sale contract should be short, in readable text, and understa…
> When I rent a car in person, I am often given a contract. And this contract is filled with tiny print, and pages of it. As someone who reads the agreements I sign, one thing that has become prevalent is that they're so used to people not paying attention to what they're signing that they're sometimes not even giving you an accurate copy to review. For example, you read the thing and think, "Okay, I can work within…
I have seen people understanding, but with a "oh, you're one of those people" looks on their face. That too is entirely uncouth. But people should start recording these interactions, not obtrusively as the purpose is not to intimidate, but instead just make a record of what transpires.
I think legislation that makes it completely legal and admissible in court, any recorded retail interaction, might be an interesting change.
Because if you are presented with a contract and "JUST SIGN THE DAMN THING!", or "It just means $x", or "People are waiting, just sign it!" and so on, that would likely go a long way indicate compulsion, or even (by describing intent) change the entire contract itself.
If this happens, it may be cheaper to just have sane contracts, and do non-dumb things, then try to train every employee that has public contact.