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Facebook-owned sites were down

facebook.com

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Re: Facebook-owned sites were down

#731

Earlier quoted context omitted.

My suspicion is that since a lot of internal comms runs through the FB domain and since everyone is still WFH, then its probably a massive issue just to get people talking to each other to solve the problem.

You mean the same problem as when GMail goes down and Googlers can't reach each other? I guess good decentralized public communication services could solve those issues for everybody.

What do you think all those superfluous chat apps were for?

Re: Facebook-owned sites were down

#732
post #478

Reddit r/Sysadmin user that claims to be on the "Recovery Team" for this ongoing issue: > As many of you know, DNS for FB services has been affected and this is likely a symptom of the actual issue, and that's that BGP peering with Facebook peering routers has gone down, very likely due to a configuration change that went into effect shortly before the outages happened (started roughly 1540 UTC). There are people now…

Archived version: https://archive.is/QvdmH

Who is https://www.reddit.com/user/nathan131412/

Re: Facebook-owned sites were down

#733
post #493

Earlier quoted context omitted.

And there his account went poof, thanks for archiving.

They were quoted on multiple news sites including Ars Technica. I would imagine they were not authorized to post that information. I hope they don't lose their job. Shareholders and other business leaders I'm sure are much happier reporting this as a series of unfortunate technical failures (which I'm sure is part of it) rather than a company-wide organizational failure. The fact they can't physically badge in the pe…

Facebook should have had a panic room.

Operations teams normally have a special room with a secure connection for situations like this, so that production can be controlled in the event of bgp failure, nuclear war, etc. I could see physical presence being an issue if their bgp router depends on something like a crypto module in a locked cage, in which case there's always helicopters.

So if anything, Facebook's labor policies are about to become cooler.

Re: Facebook-owned sites were down

#739
post #674

In the post-mortem, we'll find out that Facebook's alerting and comms systems all run on Facebook. As a result, they can't even coordinate the restart to roll back changes.

I'm genuinely not sure if the reports I heard of employees being locked out of the systems they need to fix it because their network is down are jokes or true.
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