Earlier quoted context omitted.
In some stupid meeting somewhere: A: ...and in conclusion, it's a win-win situation. Users will benefit from ads and our revenue will go up. B: People don't like ads on their TV. A: But they do. I refer you to slides 18 through 25 where you can see engagement metrics for our ad rollout on the old model. If people wouldn't like ads they wouldn't be clicking on them so much . B: I don't like ads. Do you like ads on you…
Well it's more like "people hate ads, but next time they buy a new TV, the ads will make our TV $10 cheaper than the other guy and they'll buy it anyway" It's the same thing in the airline industry - people will complain all day long about legroom and being treated as cattle, but the next time they buy a ticket they vote with their wallets when they sort the flight list by price and choose the cheapest option.
The three big mainline carriers offer coach seats with extra legroom on most domestic flights (branded as Delta Comfort+, United Economy Plus, and American Main Cabin Extra).