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Siri, What Time Is It in London?

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721–730 of 776 posts

Re: Siri, What Time Is It in London?

#721
post #573

Siri doesn't know that my front door is called "FRONT DOOR". I only have one smart lock, which works perfectly, and it is called "FRONT DOOR" in HomeKit. When I ask Siri about my FRONT DOOR she responds that she cannot find it. When I ask Siri about the status of my DOOR, she responds with "The FRONT DOOR is locked/unlocked". I'll then say 'Alright Siri you literally just used the phrase "FRONT DOOR" five seconds ago…

Similarly, I have two smart outlets and one smart lightswitch in a room. One is called "Drew's LEDs", and the other is called "Drew's Heater". When I ask google to "Turn off the lights!" it turns off the switch and the "Drew's LEDs" smart outlet, but not the "Heater" smart outlet! I definitely appreciate the effort they put into understanding the semantic nature of a device from the name I assigned it. Nowhere did I…

Scary! I would never have anything involving heat (oven, space heater, etc) or water connected to the IoT. Way too much risk of fire or flood from a bug or a hack.

Re: Siri, What Time Is It in London?

#723
post #656
post #648

There's a lot of context that goes into this question. Almost all grown-ups understand time zones at least enough to know that somewhere far away (at the other side of the equator or longitudinally) is likely to have a different time of day at any given time. On the flip side, we understand that somewhere sufficiently close, like the next town over, is at least in general unlikely to have a different time of day. So…

Even us folks who live in Ontario refer to London in Canada as "London Ontario" when talking about it, unless it's extremely contextually obvious that you _don't_ mean London, UK. So yes, it is obvious to us humans who have London Ontario in our lives that "London" refers to London UK.

I'm pretty sure there are plenty of people living close to London Ontario who refer to it as simply "London", but that's besides the point. We are nowhere near being able to algorithmically take into account everything every single person considers "obvious" in AI. Software today, whether it's marketed as "AI", "expert system" or other IMO bullshit term, is absolutely nowhere near what a non-developer, non-marketing person would describe as such.

Re: Siri, What Time Is It in London?

#724

The fact that there isn't a feedback mechanism to let the Siri team know that it responded incorrectly tells me everything I need to know. Until they have real metrics around how often Siri fails they will continue to think that their correct response rate is great.

Companies usually hire editors to manually annotate the quality of the algorithms on anonymized samples. They don't need direct user feedback to gather quality metrics. You also can't tell which step failed in the pipeline: speech recognition, query understanding, or the actual search.

Why can't you know which step? It's their system..they can build as much tracing as they want into it.

Why would editors make user feedback any less valuable? It's hubris to think it's not.

Re: Siri, What Time Is It in London?

#725
post #154

I now have most of my adult years learning how to construct a phrase that gets the right results for Google, and later Assistant. It got to the point where I'm certain it must be a headache for whatever team is trying to support natural language processing in these - all proficient users ask for some artificial gibberish and get where they want to be. Here comes my favourite brain freeze moment - recently my parents…

I wonder if anyone is working on special languages for talking to voice interfaces. Maybe a reduced grammar would allow for better recognition accuracy and reliability. And we could get more helpful corrections. The problem reminds me of the difficulty of programming in applescript. In applescript, articles like "the" can be inserted optionally in the code, and there are lots of equivalent ways to write things, i.e.…

From my limited understanding, even in lojban, a constructed language with unambiguous grammar, you can have semantic ambiguity.

https://en.m.wikipedia.org/wiki/Lojban

Re: Siri, What Time Is It in London?

#726

For a related example, type "11:00 EST to UTC" into Google and DuckDuckGo. Google says 15:00 because it interprets "EST" colloquially as "the current time on east coast US". DuckDuckGo says 16:00 because it interprets EST literally as "the time on east coast when it isn't daylight savings time" (compared to ET or EDT). It isn't clear which behavior is more desirable.

I don't understand, 11:00am EST is 3pm UTC? Isn't it correct?

Re: Siri, What Time Is It in London?

#728
post #647

Earlier quoted context omitted.

If this had happened at some of the other places I have worked, the CEO would have made all the developers stay in the office until the problem was fixed. Why did no one care?

Don't have to name them, but what kind of places are these that care? Big, small, tech, non-tech? Locations?

Well, for me, it was finance where you know each and everyone of your clients by name because each of them is paying millions of dollars a year for your product. The company had around 50 employees and a 200m valuation.

Re: Siri, What Time Is It in London?

#729
post #497

Earlier quoted context omitted.

But if you had not worked at Google at the time, there’s basically zero chance you could’ve got anyone at the company to do anything about it.

My address has been blatantly broken in Google Maps for years now. When you enter it, for some reason it deletes the house number and just looks up the street, which ends up pointing to somewhere about a 10 minute drive away. For example, if my address was "123 Elm Street" it just ignores the "123" and searches for "Elm Street" instead. We have to give special instructions all the time to delivery drivers and other p…

As annoying as that sounds for a home address, imagine it being a business address. It would cost that business a lot of money.

Re: Siri, What Time Is It in London?

#730

Siri doesn't know that my front door is called "FRONT DOOR". I only have one smart lock, which works perfectly, and it is called "FRONT DOOR" in HomeKit. When I ask Siri about my FRONT DOOR she responds that she cannot find it. When I ask Siri about the status of my DOOR, she responds with "The FRONT DOOR is locked/unlocked". I'll then say 'Alright Siri you literally just used the phrase "FRONT DOOR" five seconds ago…

Not in my experience. This is how 80% of my Google Assistant conversations go: Me: "Hey Google, play Nine Inch Nails, you know, the one in my Google Play library" Google: "OK, playing Nine Inch Snails, a band nobody on Earth has heard of and is definitely not in your library!" Me: (Repeat a few times, trying all kinds of accents, eventually I get tired of songs about nine inch somethings , and I pull the car over and…

This seems, to me, to be something else. Google Music consistently avoids playing the most popular version of a song. It's always a cover by no one, or a different song by no one with the same title. I've started to think it's a royalty thing.
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