Earlier quoted context omitted.
“the iPod succeeded because of a synergy with other parts of Apple's empire” That is absolute crap. iTunes had no foothold to speak of in the marketplace. The notion of Apple having an "empire" at the time of the iPod’s release (or even at the time of the iPod’s mainstream success) was laughable.
It absolutely did. You may have forgotten, but the early success of iTunes/iPod was in being able to organize your music and get it on your device. iTunes/iPod was the first to really get this right on any kind of scale. And, compared to the competition of the time, they really nailed it. So, a phone that had that integrated was a really big deal, even if it couldn't run any apps (as the first iPhone did and couldn't…
The iPod did not work on Windows (which was, what, 99% market-share in those days?) and required this insane thing called Firewire. Firewire. Even the name was funny to me.
I was a Linux fan-boy, patiently waiting for The Year Of The Linux Desktop, and was quite dismissive of that bulky little device, much like everyone else who was a techie. The Rio or whatever is what people were sporting.
And yet it basically destroyed the entire Taiwanese MP3 player market in the US in what, 2 years? Nokia should have seen it coming 7 years later...