Earlier quoted context omitted.
> Investing in engineering quality is pointless if there is no headroom to deliver experiences that will make a customer say "Wow, I need to have that." This. Per your example, this is exactly what it was like when most of us first used Google after having used AltaVista for a few years. Or Google Maps after having used MapQuest for a few years. Google invested their resources correctly in building a product that was…
>> Or Google Maps after having used MapQuest for a few years. Google invested their resources correctly in building a product that was head and shoulders above the competition. Except that they didn't: they bought a company that had been building a product that was head and shoulders above the competition (Where 2 Technologies), then they also bought Keyhole which became Google Earth. Incidentally they also bought, n…
YouTube now, well only someone with deep pockets could have made it what it is today(unlimited video uploads and the engineering to support it). It was nothing special.