Earlier quoted context omitted.
> the people with physical access is separate from the people with knowledge of [...] Welcome to the brave new world of troubleshooting. This will seriously bite us one day.
this is not new, this is everyday life with helping hands, on duty engineers, l2-l3 levels telling people with physical access which commands to run etc. etc. etc.
https://www.huffpost.com/archive/ca/entry/canadian-bitcoins-...