Earlier quoted context omitted.
It is strange to me that people are re-discovering this today, in 2026. Microsoft has always been half-baked, even in the 80s and 90s. Heck, my parents basically raised me (20+ years ago) by running a business fixing problems with Microsoft products for their clients.
I guess it’s surprising because how ubiquitous their products are. You’d expect them to be of better quality considering everyone is using MS software one way or another.
If customers buy the product regardless of the quality, then the manufacturer has no incentive to improve the quality.