This event is predicted in Sydney Dekker’s book “Drift into Failure”, which basically postulates that in order to prevent local failure we setup failure prevention systems that increase the complexity beyond our ability to handle, and introduce systemic failures that are global. It’s a sobering book to read if you ever thought we could make systems fault tolerant.
We need more local expertise is really the only answer. Any organization that just outsources everything is prone to this. Not that organizations that don't outsource aren't prone to other things, but at least their failures will be asynchronous.