As someone who makes free content, this is scary. I understand the Harvard has a lot more money to take care of accessibility than I do, but why would that exempt me? What is the legal formula determining who is in danger from lawsuits about whether they provided an accessible alternative to a completely free thing? If there isn't a strong protection here then it means you might as well not offer any free content at…
But as someone who makes free content, you'll know how nice it is when you get lots more views/downloads/clicks (etc) of your content. Captioning enables that because not only do you reach visitors who are unable to hear, but you also reach non-English speakers in the Entire Rest Of The World who can with a few clicks automatically translate those captions into the language which they speak. More viewers is more bett…
In a world where perfectly accurate captions are zero-cost and zero-effort, absolutely. That is not this world.