Earlier quoted context omitted.
>> Companies go bankrupt because the customer has the power to discontinue their patronage if they deliver a product or service poorly >This definitely happens to many kinds of non-profit! Unless I missed the sarcasm, it doesn't happen with charitable non-profits. They die when funding dries up, and since their customers don't provide funding, their customers have little/no effect on their survival. Yes, a charity ca…
since their customers don't provide funding That depends on your point of view. I'd argue that the people supplying the funding are the customers and that the work they do and people they help is the service they provide. So if their customers aren't happy with the quality of the service they'll take their money somewhere else, exactly like in the for profit case.
If McDonald's serves me a burger that is inedible, I know about it immediately and can stop patronizing McD's.
If Burgers4Africa distributes inedible burgers in Somalia, how do I know about it?