I don't understand what this is.
Hum
71–80 of 140 posts
Re: Hum
#72Earlier quoted context omitted.
I am wondering you can release a windows client. Web is acceptable but not perfect (i.e. cannot provide notifications). you can build it on .NET. Don't care about XP, FUCK THESE XP USERS.
Although it's not quite the same as a native app, we already have built in support for desktop notifications on all browsers that support them, including some older WebKits.
so how about a tray icon? AFAIK there is no way to create one using HTML5.
Re: Hum
#73This reminds me of google hangout featureset. Better UI on top of it, though. Nice work, Hum!
IMO, the fundamental challenge of feature-based "utility" apps like this is that big players will eventually implement the most useful pieces of it, and slowly erode your market share until you are worthless to the average consumer. The best play for these guys long term is to get acquired before the OS people take their features.
Re: Hum
#74Hey all! Co-founder of HUM here, and happy to answer any questions you may have about it. We've been cranking away on this product for the better part of the past year and are very excited to be rolling it out over the coming weeks.
I have a few questions!
What does Hum offer that Google Hangouts doesn't? That just about every other alternative chat offering doesn't? (Keeping in mind that all sorts of people are already segregated by many of these services, including Whatsapp and Facebook Messenger which currently doesn't support any kind of annexing.)
Also where do you place 'security' in your list of priorities in regards to Hum. ('Secure, security, encryption, encrypted' are words that do not appear on your launch page.)
Re: Hum
#75Earlier quoted context omitted.
You make some excellent points about using email in a support organization. To be fair though, Hum isn't designed to be used by employees in a call center. Instead, Hum addresses a much more fundamental shift in communication patterns that is already in full swing. Conversations are getting shorter and shorter, and more to the point. Most teens I know never check their email. Many of them don't even have email addres…
About a year ago I started making a point of sampling all of the teens I found myself in conversation with — family dinners, speaking at high schools, friends' siblings — and asking about their email usage patterns. While it's true that they don't use email as a primary communication medium (yet) it seems likely that this is because they also don't have jobs (yet) and that it's currently easier to talk to their frien…
> So, can we dispel the myth that "teens don't have email" please?
Well, of course teens have email, it's just not a primary method of communication for them (as you admit). To them, email is just how they sign up for 'real' (to them, at least) methods of communication.
This may as well be the same as 'teens don't have email'
Re: Hum
#76I honestly can't understand what this app is trying to do. Is it an email client that uses @mentions to involve other people in the conversation? Is the "chat" part of the app here just a UI feature? Or maybe other protocols are supported as well?
Re: Hum
#77Putting aside my own aversion to yet another opportunity to ramp up my continuous partial attention deficit, this strikes me as a solution looking for a problem. One of my smartest friends noticed that when his support team answered emails quickly, the customer would treat this as an implicit invitation to shift the support thread into a support chat, via email. They added a 3-hour delay before support sees any email…
You make some excellent points about using email in a support organization. To be fair though, Hum isn't designed to be used by employees in a call center. Instead, Hum addresses a much more fundamental shift in communication patterns that is already in full swing. Conversations are getting shorter and shorter, and more to the point. Most teens I know never check their email. Many of them don't even have email addres…
> Most teens I know never check their email. Many of them don't even have email addresses.
Because most teens don't have any need to be productive. This isn't a sign that the times are changing, this is a sign that the people you are using as a focus group have no need for the type of communication email facilitates.
Re: Hum
#78Putting aside my own aversion to yet another opportunity to ramp up my continuous partial attention deficit, this strikes me as a solution looking for a problem. One of my smartest friends noticed that when his support team answered emails quickly, the customer would treat this as an implicit invitation to shift the support thread into a support chat, via email. They added a 3-hour delay before support sees any email…
> people with time-critical issues are encouraged to call in for immediate help
This is a company that doesn't want my business. If I have to pick up a phone, you've already lost.
Email provides quick but asynchronous communication. Each side can take a few minutes to do research or investigation, find someone with more information, and try possible solutions, without heavy distraction.
Discarding this communications channel and demanding my attention be monopolized by a voice following a script is somewhere between disrespectful and outright inhumane.
Re: Hum
#79Earlier quoted context omitted.
Is it mac only? I am poor and I cannot afford a mac :(
No. ;) There is a Mac desktop client but the app will be available on the web as well.
Will there be an API for 3rd-party clients (perhaps ones that become officially sanctioned ones at some point), so that we can build a proper desktop client for those that don't run Macs?
Re: Hum
#80Earlier quoted context omitted.
About a year ago I started making a point of sampling all of the teens I found myself in conversation with — family dinners, speaking at high schools, friends' siblings — and asking about their email usage patterns. While it's true that they don't use email as a primary communication medium (yet) it seems likely that this is because they also don't have jobs (yet) and that it's currently easier to talk to their frien…
Wait....there's a myth that "teens don't have email"? Who are the jackasses that perpetuate this garbage?
Well, cui bono? Facebook, who wants to replace email with Facebook.