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Groupon sales rep threatens restaurant with negative Yelp reviews

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Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#71

Doesn't USA have any DoNotCall rules with some teeth, if, as the owner is saying, he "... asked you twice to remove me from you call list, as I have EVERY time I have been called by a representative from Groupon"? In my place, this would mean that their customer acquisition costs would skyrocket from fines for such incidents.

I don't think you can opt out of receiving calls from a company which you previously had business with...

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#72
post #4

http://www.yelp.com/user_details?userid=hnH6RaPkJ2Tfw9ZkKMfL... see how many bad reviews he already wrote for Sause! I think his profile should be flagged, you can't trust a person who does this kind of things. Edit: He just changed his name to West C. what a guy :) Another Edit: Just look at his reviews date - they all are written on July 29-30 - why would anybody write so many reviews unless you receive a commissio…

Does anyone really take unscreened "review" sites like Yelp seriously? I never even bother looking at them.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#73
post #19

On his LinkedIn account: "Specialties Technology, Local commerce, Social media, SEO, Online marketing, Consumer and retail marketing, Sales, Salesforce, CRM" How come every other scumbag tend to be everything above? Does it naturally attract these sorts of people? http://www.linkedin.com/pub/andy-johnston/41/81/119

Because having a bully-ish personality does make you a more efficient salesman (the less ethics you have, the more strategies you can use to convince people to buy stuff), and it's easier to be a bully in tech-related jobs.

Jobs where being an asshole can be an asset attract assholes. Simple as that.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#74
post #9

Mirrors for when the original content inexplicably disappears. Facebook post (OP's link): http://archive.is/lIFF5 Negative reviews left: http://archive.is/js6nY and http://archive.is/hnMmA The attackers reviews on Yelp: http://archive.is/Itdbw

According to LinkedIn, he just started working there this month. I guess he is just dumb, inexperienced, and maybe it was first time someone hang up on him.

he's actually been there a year and a half, and was promoted to area sales manager 1 month ago.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#75
On a tangent, how is this situation something that hasnt yet been hammered into Groupon's sales reps as something not to do? Say what you will about their business practices, but it's a savvy enough company with a young enough workforce that'd you would think they would have common sense in this kind of thing. In the day of Reddit, Twitter, and Facebook, even a nobody can generate a vicious defense against any company.

Also common sense thing about the Internet: assume that whatever you send in email has the potential to be seen by everyone, for perpetuity. Hope this sales person was listing a Google Voice number

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#78
post #65

Earlier quoted context omitted.

So I guess Negative reviews = No sale Positive review = Sale Indifferent review = ???

Other than sauce, his reviews seem good to me (I've been to most of the places in his reviews... coincidentally, while I worked for Groupon and had to travel to Chicago)

Just look at the dates he wrote those positive reviews, he is writing about 20-30 new reviews per day...

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#79
post #20
post #12

I honestly don't know why this is even on the front page... It shouldn't surprise anyone that companies with thousands of low-paid roles are bound to sometimes end up with people which act unethically - we should be judging these companies based on how they deal with these employees, rather than the mere fact that these employees exist.

Low paid? The sales collected six figure salaries, they are paid more than Engineers.

Source?

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#80
post #28
post #19

On his LinkedIn account: "Specialties Technology, Local commerce, Social media, SEO, Online marketing, Consumer and retail marketing, Sales, Salesforce, CRM" How come every other scumbag tend to be everything above? Does it naturally attract these sorts of people? http://www.linkedin.com/pub/andy-johnston/41/81/119

I'm not American but I thought Berkeley was prestigious and yet this graduate's job is to cold call restaurants touting coupons. No wonder Andy's mad!

Even many Americans do not realize that Berkeley is a large state/public school, and has far less resources for undergrad education than "private" schools like MIT, Stanford, the "Ivy League," etc.

As far as I can tell, Berkeley's prestige is largely historical, and largely based on the graduate programs, especially in science and engineering. Undergrad engineering programs are also well-respected. Andy should have majored in something other than "American Studies," whatever that is.

Source: I went there.

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