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Partial Tesla Model S recall

teslamotors.com

71–80 of 119 posts

Re: Partial Tesla Model S recall

#71
post #53
post #46

If it's a PR stunt then I love this even more.

They should loan out a higher end version of a Tesla to tease them with it.

They do: see http://www.teslamotors.com/blog/creating-world%E2%80%99s-bes...

"Tesla is building a fleet of top of the line Model S loaners. These will not be our basic model – they will be state of the art with all the best features and options." And it's available for immediate purchase, of course.

And, "customers in most markets will have the choice of taking home one of our Tesla Roadster sports cars when their car is in for service."

Re: Partial Tesla Model S recall

#72
Reading this actually made me feel better about Tesla as a company. For every new vehicle concept, I expect the manufacturer to find at least one safety-related design flaw after production begins.

If you are that manufacturer, you can save a little money by quietly telling your service centers how to fix it without informing the public. Auto manufacturers do this on a regular basis, even with serious powertrain safety issues like the ones found in Ford's 2009+ Ecoboost engine and Audi's 2002-6 CVT. Like Ford and Audi, you will probably get away with it. Your customers won't notice the pattern until their cars are well out of warranty, and then they'll blame it on age. If anyone dies as a result (and their family connects it to you) you'll just settle confidentially out of court.

As far as I can tell, that is not what Musk chose to do. Tesla will be fixing the issue at no expense to the customer, before the NHTSA or the class action lawyers force their hand. I truly respect that decision.

Re: Partial Tesla Model S recall

#75
post #35
post #25

Earlier quoted context omitted.

Presumably the advice should be "it's never worth it to only buy a few hundred dollars worth of shares", since buying a single share worth $10,000/share is a decent deal (with respect to the commission, at least).

There aren't many shares priced up at that point because there is usually a stock split so that the shares are then more affordable and therefore more liquid.

At the time of this posting, Berkshire Hathaway stock is trading at $172,750.31 per share and Seaboard Corporation is at $2,765.00/share.

Of course, other than those two, I think the next most expensive stocks are in the google/apple $400-1000 range.

Re: Partial Tesla Model S recall

#76
post #12

Earlier quoted context omitted.

IIyama, twice I've had an IIyama screen die on me, once within warranty (due to the high volume of electric devices dying I installed a surge protector, since then no problems) and once outside of warranty. Both times they send a courier service to pick up the screen at my house and deliver me a replacement one at no charge.

Logitech will also do that, had a mouse die, call them: > Yeah so my mouse doesn't work anymore, it's a >> Ok do you have a serial number? > Sure it's >> Could I have your address to send a replacement? > >> OK thanks a lot, we'll get the new one send right away > How do I send the old one back? >> It's broken yeah? > Yeah >> Then you just throw it out or whatever, try to repair it if you enjoy that No charge, no fus…

Had roughly the same experience with Logitech when my MX518 died. They asked me to email a phone camera pic of the label with the serial number and shipped out a brand new G500 right away. No hassle over troubleshooting, no wasted postage mailing back a broken mouse and waiting two weeks.

It's nice to be treated like a customer rather than a fraudster, and I definitely factor in warranty claim friendliness when I buy new hardware nowadays.

Re: Partial Tesla Model S recall

#77
post #52

Earlier quoted context omitted.

(Assuming this was meant as a reply to my comment) - I do understand that, I pretty much just bought a single share to say I had one, and see how it would perform, more as an experiment and out of curiosity than an actual business interest.

"I pretty much just bought a single share to say I had one" Depending on your social circle, this gets done with kids a lot, especially with an old fashioned issued paper share instead of electronic. Decades ago Disney used to have quite an elaborate paper stock certificate for this purpose and they obviously used their professional artists and graphics designers. My local electric company in comparison looked little…

> Depending on your social circle, this gets done with kids a lot

Ha! At first I thought you meant "done with kids" as some people make'm so they can say they have one.

Re: Partial Tesla Model S recall

#78

I bought my first ever share - a single share in Tesla - two weeks ago. I saw the headline and my heart sank. But if you have to deliver bad news, that is how you do it - proactively and efficiently. It answers every question a Model S owner will have whilst providing solutions to every problem. Brilliant.

According to google finance, it seems like their stock actually went up from this headline.

Re: Partial Tesla Model S recall

#79
post #50

Earlier quoted context omitted.

Strange that you mention the Audi A8L since I saw one for the first time a week ago in Monte Carlo. It's very rare even in Europe. "The Audi A8 L is the first automobile in the world to be available with an integrated WLAN hotspot. A UMTS module provides the connection to the Internet."

Is that really a big deal? I have a MiFi device that cost £70 or so that does that and works a treat in cars.

It's worth mentioning since it's integrated. It's the same reason something like Pandora integration would be worth mentioning despite the fact that many people could use Pandora with an FM tuner or 3.5mm to aux input (not to say the Audi A8L has Pandora).

Re: Partial Tesla Model S recall

#80
post #50
post #27

Earlier quoted context omitted.

Canon, if you're a pro photographer. I assume Nikon has a similar support system for professionals. It's pretty amazing. Test/Evaluation loans on $15k lenses for weeks, emergency equipment loaners, dedicated support at major events (Superbowl, etc.). The high end models of "regular" high end car manufacturers also get service like this -- at the Audi dealer I use for dealer service (Stevens Creek), they have 2 dedica…

Strange that you mention the Audi A8L since I saw one for the first time a week ago in Monte Carlo. It's very rare even in Europe. "The Audi A8 L is the first automobile in the world to be available with an integrated WLAN hotspot. A UMTS module provides the connection to the Internet."

I don't know when that was from, but a Wifi hotspot is optional equipment on any Mercedes (possibly excluding the 2dr SLK and SL)
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