Workers are spending over 6 hours a week botsitting AI, fueling job frustration
71–80 of 233 posts
Re: Workers are spending over 6 hours a week botsitting AI, fueling job frustration
#72This really hit home for me: In some cases, workers are also being asked to automate the parts of their jobs they enjoy most, Hinds said on the podcast, pointing to customer-service employees who enjoy building relationships but are increasingly expected to supervise AI agents instead. "That's what gives you joy and meaning at work," she said. "That is very dangerous." What's a 20% productivity gain if I constantly f…
Re: Workers are spending over 6 hours a week botsitting AI, fueling job frustration
#73This really hit home for me: In some cases, workers are also being asked to automate the parts of their jobs they enjoy most, Hinds said on the podcast, pointing to customer-service employees who enjoy building relationships but are increasingly expected to supervise AI agents instead. "That's what gives you joy and meaning at work," she said. "That is very dangerous." What's a 20% productivity gain if I constantly f…
Programming was one of the ones which was, because there were fewer programmers than openings. Now that's flipping, thus naturally, the enjoyment is going to be sucked out of it.
Re: Workers are spending over 6 hours a week botsitting AI, fueling job frustration
#74But now it's happening at the company level: "We're going to add a chatbot to increase productivity! Now MCP tools! Then agentic workflows! We’ll add skills, and now productivity will go up! Maybe loops will do it?"
Re: Workers are spending over 6 hours a week botsitting AI, fueling job frustration
#75i've seen a number of articles claiming things like "devs self report they'er +x% more productive with AI, but actually they're -y% LESS efficient!". and i think that this is explanation for why. as a boss (or researcher) i'm going to measure productivity based on amount of output per hour that i'm paying you; as a workers, i'm going to measure productivity based on amount of output relative to the amount of effort i…
If an initiative produces only 80% of the previous results and you’re paying large token bills on top of the same wages, the AI is going to get cut off.
> i've seen a number of articles claiming things like "devs self report they'er +x% more productive with AI, but actually they're -y% LESS efficient!".
Are you thinking of the old METR evals? Their more recent evals showed an actual performance improvement.
The old report is still circulated as bait for AI skeptics.
Re: Workers are spending over 6 hours a week botsitting AI, fueling job frustration
#76This really hit home for me: In some cases, workers are also being asked to automate the parts of their jobs they enjoy most, Hinds said on the podcast, pointing to customer-service employees who enjoy building relationships but are increasingly expected to supervise AI agents instead. "That's what gives you joy and meaning at work," she said. "That is very dangerous." What's a 20% productivity gain if I constantly f…
> customer-service employees who enjoy building relationships but are increasingly expected to supervise AI agents instead. It sucks for the employees, otoh it might be the only way we're going to beat Baumol's Cost Disease. In the past few decades productivity has exploded, but service employees have largely failed to increase productivity in any way because it's harder to automate these tasks. It's the reason the c…
Re: Workers are spending over 6 hours a week botsitting AI, fueling job frustration
#77This really hit home for me: In some cases, workers are also being asked to automate the parts of their jobs they enjoy most, Hinds said on the podcast, pointing to customer-service employees who enjoy building relationships but are increasingly expected to supervise AI agents instead. "That's what gives you joy and meaning at work," she said. "That is very dangerous." What's a 20% productivity gain if I constantly f…
> customer-service employees who enjoy building relationships but are increasingly expected to supervise AI agents instead. It sucks for the employees, otoh it might be the only way we're going to beat Baumol's Cost Disease. In the past few decades productivity has exploded, but service employees have largely failed to increase productivity in any way because it's harder to automate these tasks. It's the reason the c…
Re: Workers are spending over 6 hours a week botsitting AI, fueling job frustration
#78If I was valued at 1 trillion dollars, and I was in the hole enough to sink a couple small countries' GDP, maybe I would slowly start to optimize to maximize token usage.
I want to sell tokens, how do I sell more tokens? Not by doing the same work in less tokens, that's for sure.
This is like if you pay me by the hour and then excitedly tell me that you keep paying 10k a month and it's great. I will most certainly not work faster, in this hypothetical, if you tell me you love spending money because it gives you a dopamine rush. I would probably spend a couple more hours REALLY thinking about the task, maybe writing some docs nobody will read, maybe considering multiple options, doing benchmarks, doing research, and then later maybe ill do the actual task as well.
Im not saying these AI companies are scamming us, but the incentives are there and extremely clear. The only thing currently holding it back is that there is some vague kind of competition.
Re: Workers are spending over 6 hours a week botsitting AI, fueling job frustration
#79This really hit home for me: In some cases, workers are also being asked to automate the parts of their jobs they enjoy most, Hinds said on the podcast, pointing to customer-service employees who enjoy building relationships but are increasingly expected to supervise AI agents instead. "That's what gives you joy and meaning at work," she said. "That is very dangerous." What's a 20% productivity gain if I constantly f…
It's like if your career switched from solving puzzles to filling out TPS reports.
Except the intern is trapped inside an iron lung and must communicate entirely by text. And also has zero real creativity or self-motivation.
Re: Workers are spending over 6 hours a week botsitting AI, fueling job frustration
#80(There's a reason why I call it the MBA's stone. It transmutes all knowledge work into a problem of management.)