Live data from Hacker News

Claude.ai unavailable and elevated errors on the API

status.claude.com

71–80 of 277 posts

Re: Claude.ai unavailable and elevated errors on the API

#75

The spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious. its alot of money to be spending for a single 9 of reliablility.

We are spending the equivalent of 32 monthly software engineer salaries on Claude per month.

Is it worth it?

Re: Claude.ai unavailable and elevated errors on the API

#78
post #14

More than by the downtime I am much more surprised by the actual uptime. Hard to imagine how difficult this must be, given the speed of growth.

On the other hand, the status page is blaming the authentication system, which one would think is not a frontier-class problem.

Re: Claude.ai unavailable and elevated errors on the API

#80

The spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious. its alot of money to be spending for a single 9 of reliablility.

Obviously there is only so much you can say; but is that $200K due to the raw number of seats you have, or are you burning through a lot on raw API usage? I guess I'm trying to understand, large business, or large usage.
Post reply on HN