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FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

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Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#71

Post by pjc50 »

subroutine wrote: post #14
noobermin wrote: post #4

It honestly is a bit dissapointing that most of the internet's "infrastructure" is tied up in large corporations that just get money for free by being the only provider and face little to no backlash (because of their monopoly) when they neglect things like basic customer service.

Gmail is free. How much customer support resources should someone reasonably expect a company to dedicate towards their free-of-charge services?

Increasingly of the opinion that "free service with no support that's structurally essential for an economy" is some kind of trap. Possibly just the most comfortable kind of trap, a local optimum from which it's difficult to escape.

This is starting to become important as countries (very unwisely!) start tying things like national ID and banking to smartphones.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#72

Post by weird-eye-issue »

p4bl0 wrote: post #66
urban_winter wrote: post #26

Google suspend email accounts that get lots of spam reports. It happens a couple of times a year for salespeople in my company who use Gmass (a bulk email sending tool). I mention it only as a useful data point, and in the absence of anyone else on the thread mentioning that Google have robust email abuse monitoring.

> Google have robust email abuse monitoring But only in Gmail then? Where is it possible to report a spam from a Gmail address received on a non-Gmail inbox? Google is being a real PITA as the receiving side for people who try to self-host their mail or who use small providers. They should at least be good citizen on the sending side, which it seems they're not. They are killing email.

Spam reporting is pretty standardized? If your email client doesn't support it that's not Google's fault.

edit: I might be incorrect on this and was thinking about how unsubscribing is standardized instead.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#73

Post by rmu09 »

TabTwo wrote: post #50

Had Google trying to send me mails to non-existing mail-addresses over months. You would think their logs might catch something like that or they would react to my complaints ... they don't and they just dont care. It sometimes stops for weeks, then it continiues. from my logs as an example: Nov 13 22:10:51 bert postfix/smtpd[2693931]: NOQUEUE: reject: RCPT from mail-oi1-x248.google.com[2607:f8b0:4864:20::248]: 450 4…

Not an expert, but AFAIK 450 is a non-permanent error that basically says "try again later".

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#74

Post by holowoodman »

weird-eye-issue wrote: post #72
p4bl0 wrote: post #66

Earlier quoted context omitted.

> Google have robust email abuse monitoring But only in Gmail then? Where is it possible to report a spam from a Gmail address received on a non-Gmail inbox? Google is being a real PITA as the receiving side for people who try to self-host their mail or who use small providers. They should at least be good citizen on the sending side, which it seems they're not. They are killing email.

Spam reporting is pretty standardized? If your email client doesn't support it that's not Google's fault. edit: I might be incorrect on this and was thinking about how unsubscribing is standardized instead.

Standardized how?

Basically, there is no standard beyond the ages-old requirement to have abuse@ and postmaster@ email addresses that react to such reports. Which Google doesn't follow at all, you just get redirected to some useless web form which requires a Google account and the sacrifice of a goat.

It is entirely Google's fault, and they should be shunned for it and their emails dropped. But unfortunately, they are too big for that by far...

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#75

Post by jstanley »

cpncrunch wrote: post #69
bdavbdav wrote: post #64

Earlier quoted context omitted.

Was going to say there’s a good reason lots of people use services like mailchimp now. You’re not sensibly managing it yourself with the current (very sensible) regulations in the US / EU, nor do you want to be sending from your own domain en masse.

Mailchimp and other legitimate services (other than salesforce, which is best just blocked) don't permit spam, whereas gmail and outlook don't give a fuck unless the spammer gets a large amount of abuse reports. Certainly mailchimp and the like make things simpler, but the price can be quite high.

This seems to be a laughable claim? I don't get anything but spam from Mailchimp.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#77

Post by n3storm »

I have been observing this for the last 2-3 years (4 postfix servers sysadmin)

Gmail cannot be whitelisted anymore: spam, phishing,... On the other hand, if your users redirect twitter or linkedin notifications from their domain to a gmail account, Google claims you are sending too fast and is suspicious (and throttles or blocks ip).

Hilarious.

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#78

Post by jamespo »

weird-eye-issue wrote: post #72
p4bl0 wrote: post #66

Earlier quoted context omitted.

> Google have robust email abuse monitoring But only in Gmail then? Where is it possible to report a spam from a Gmail address received on a non-Gmail inbox? Google is being a real PITA as the receiving side for people who try to self-host their mail or who use small providers. They should at least be good citizen on the sending side, which it seems they're not. They are killing email.

Spam reporting is pretty standardized? If your email client doesn't support it that's not Google's fault. edit: I might be incorrect on this and was thinking about how unsubscribing is standardized instead.

Marking a mail as spam locally is different from spam reporting

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#79

Post by cpncrunch »

jstanley wrote: post #75
cpncrunch wrote: post #69

Earlier quoted context omitted.

Mailchimp and other legitimate services (other than salesforce, which is best just blocked) don't permit spam, whereas gmail and outlook don't give a fuck unless the spammer gets a large amount of abuse reports. Certainly mailchimp and the like make things simpler, but the price can be quite high.

This seems to be a laughable claim? I don't get anything but spam from Mailchimp.

No, it's valid for me, and I just verified. In spam filter for past month: 0 mailchimp. In valid emails: 6 emails from a service that I signed up for via mailchimp.

Checking my received emails for mailchimp I see a whole bunch of legitimate emails, including for flightschedulepro which uses it. I also see replies to my abuse reports to mailchimp saying the problems have been addressed.

Do you report any of these spams to mailchimp?

Re: FSF trying to contact Google about spammer sending 10k+ mails from Gmail account

#80

Post by n3storm »

holowoodman wrote: post #74
weird-eye-issue wrote: post #72

Earlier quoted context omitted.

Spam reporting is pretty standardized? If your email client doesn't support it that's not Google's fault. edit: I might be incorrect on this and was thinking about how unsubscribing is standardized instead.

Standardized how? Basically, there is no standard beyond the ages-old requirement to have abuse@ and postmaster@ email addresses that react to such reports. Which Google doesn't follow at all, you just get redirected to some useless web form which requires a Google account and the sacrifice of a goat. It is entirely Google's fault, and they should be shunned for it and their emails dropped. But unfortunately, they ar…

Maybe is thing about Gmail about "This message is spam", that is a Gmail feature not anything standard.

Same as Gmail broke IMAP standard, or Gtalk XMPP standard.

Google can do whatever they please, they've become the standard of humanity surveillance.

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