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Apple update looks like Czech mate for locked-out iPhone user

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Re: Apple update looks like Czech mate for locked-out iPhone user

#71

Post by eviks »

userbinator wrote: post #8

after Apple removed a character from its Czech keyboard I wonder what the thought process (or perhaps lack thereof) at Apple was. Did no one of the likely-somewhat-large team who did that think "wait, this could lock out our users who may have used that character"? In the immortal words of Linus Torvalds: "WE DO NOT BREAK USERSPACE!" Now one of the ways in might be those companies who claim to be able to break iPhone…

The team is even larger if you consider that any past member counts - you only need to think about it once and add a test

Re: Apple update looks like Czech mate for locked-out iPhone user

#73

Post by ddtaylor »

I feel bad for the guy and all the Apple users constantly sharing stories of being mistreated and abused. Stop giving these companies your money and consent.

I'm basically numb to it at this point though. Every few days we read on this site small permutations of the same story. Sometimes people here get a little extra backchannel support, but that's a token prize for the jester who made a king chuckle.

Then a few more days go by and everyone upvotes a new iWidget to oblivion because it has 0.1 new gigablahs or takes up a milliblah less of some bullshit nobody was asking for.

All while we collectively virtue signal that people are spending too much time and relying on technology too much.

Well, it's almost Monday let's see what new bullshit convinces everyone to keep getting fucked and pay for the privilege.

I basically have turned into this guy: https://youtu.be/8AyVh1_vWYQ

Re: Apple update looks like Czech mate for locked-out iPhone user

#75

Post by ddtaylor »

terribleperson wrote: post #25
eab- wrote: post #9

I used to have an emoji password for my Android phone, and had the exact same issue after a reset! It's an odd but pretty terrible failure mode for locking oneself out...

You say locking oneself out, but I decline to consider any situation where a password can be set but not later entered as one where the user bears even a modicum of fault.

We're so far down this path the language around the problem is distorted. Ownership has been perverted and the only thing you control is the bill.

Re: Apple update looks like Czech mate for locked-out iPhone user

#76

Post by msh »

icfly2 wrote: post #66

Majority of California based companies employee English only or English and Spanish speakers possibly with some Indian language as well. This leads to lots of problems when you are bilingual or bilingual in other languages such as German in French. Neither Apple nor Microsoft under this sort of language swapping well. Never mind rarer languages like Czech or Greek.

I use danish and English and I must admit I don’t really encounter issues switching between them on apple or Microsoft operating systems.

Only thing I can think of is some features being available later in danish compared to the English release like the swipe keyboard in iOS.

Re: Apple update looks like Czech mate for locked-out iPhone user

#77

Post by greatgib »

Matl wrote: post #36
shawnta wrote: post #15

Earlier quoted context omitted.

[flagged]

I agree with you and don't really get what Apple gets from removing a valid Czech character, but how would you test if all existing passcodes remain inputable without knowing the passcodes of all iPhone users? The one way to do this that I could see is to include both the new keyboard and the old one and if someone fails to unlock with the new one auto report that to Apple (not the code, just that the unlock failed a…

A very simple alternative also would have to have provided a way to do a rollback to previous version until first complete boot after update at least. Would probably also cover for other kinds of problems.

Re: Apple update looks like Czech mate for locked-out iPhone user

#78

Post by layer8 »

nasretdinov wrote: post #32
trinix912 wrote: post #28

Earlier quoted context omitted.

But why should non-English speaking users be forced to use an ASCII password if the rest of the OS supports their language just fine?

If you remember what was the encodings situation before UTF-8 became the norm... Let's say it was really ugly. E.g. there were at least two popular encodings for Russian Cyrillic letters — CP1251 and KOI8-R, and it was _very_ common for applications getting it wrong. Restricting things like passwords (and ideally even file names) to ASCII this was a practical necessity rather than an inconvenience.

Unicode was introduced to solve that very problem, and it largely does.

In the olden times, even ASCII wasn’t necessarily a safe bet, as many countries used their own slight variation of ASCII. For example, Japan had the Yen sign in place of the backslash. In a fictional ASCII world, Apple could have decided to remove the Yen key from the Japanese lockscreen keyboard.

Re: Apple update looks like Czech mate for locked-out iPhone user

#79

Post by dzhiurgis »

lapcat wrote: post #58
userbinator wrote: post #8

after Apple removed a character from its Czech keyboard I wonder what the thought process (or perhaps lack thereof) at Apple was. Did no one of the likely-somewhat-large team who did that think "wait, this could lock out our users who may have used that character"? In the immortal words of Linus Torvalds: "WE DO NOT BREAK USERSPACE!" Now one of the ways in might be those companies who claim to be able to break iPhone…

> Did no one of the likely-somewhat-large team who did that think "wait, this could lock out our users who may have used that character"? I don't think we can assume the team is large.

While user base is well into billions. There are bound to be niche exceptions like this.

Re: Apple update looks like Czech mate for locked-out iPhone user

#80

Post by lapcat »

ddtaylor wrote: post #73

I feel bad for the guy and all the Apple users constantly sharing stories of being mistreated and abused. Stop giving these companies your money and consent. I'm basically numb to it at this point though. Every few days we read on this site small permutations of the same story. Sometimes people here get a little extra backchannel support, but that's a token prize for the jester who made a king chuckle. Then a few mor…

> I feel bad for the guy and all the Apple users constantly sharing stories of being mistreated and abused. Stop giving these companies your money and consent.

Here's a challenge: walk into a store and attempt to buy a smartphone that is not iPhone or Android.

This is the situation that consumers face. Some alternatives exist, but most consumers are completely unaware of them, because the alternatives have no advertising budget or retail presence.

I think it's quite similar to the political duopoly. Third parties exist, but they have no advertising budget, and moreover, in a Catch-22 situation, they get little or no news coverage, precisely because they have no advertising budget, and thus the news media considers them "not viable." That's a self-fulfilling prophesy. Actually the same situation exists in tech: Apple and Google get huge amounts of free news coverage in addition to their paid advertising. The media appears to feel no obligation to help people escape from duopolies; guess who pays for their advertising...

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