Earlier quoted context omitted.
You make some good points, let me try to answer. First, I'm certainly not dismissing it. Yes, I'm frustrated, but I'm also aware that a lot of people much smarter than me swear by this tool, so there's obviously a lot of value there. I'm more dismayed by the learning curve. I come from a sales/marketing/ux/business kind of background so my mindset is different. I like my tools to be beautiful and intuitive. As simple…
>I don't see any easy solutions to this, but I think it's a problem. Computers are complicated. Most users have no idea how hard. You HAVE to be willing to learn. I honestly have no idea what you expect and I don't think you do either. I don't honestly think there's anything to do.
As much as I recommend that a serious power user learn and use a solid shell (bash or zsh, as my earlier comment suggests), several nines worth of users probably never will do so. Many could, though it's still probably somewhere between 10-25% of all users who would really have the aptitude to do so. And I do feel that the time invested in learning good tools on a well engineered platform pays of in spades.
That said: general-purpose computers are hard to use, very complex, and far more users know how to use them in some small way but really have little or no deep understanding of what they're doing or why. It's something that the tablet/handheld market's addressing, though I fear that the inclination to turn these into pure consumption devices will ultimately torpedo this goal.